Owner's Manual

Troubleshooting 23
Dell EqualLogic Events Not Correlated
Verify that the following triggers are enabled on Netcool/OMNIbus
ObjectServer:
• dell_equallogic_clear
• dell_equallogic_deduplicate_clear
Error While Importing the Web GUI Integrations
Restart the web GUI Server after importing the Dell OpenManage
Connection to the ObjectServer.
Issues in Launching the OMSA Console Using CGI
Scripts
• Verify that Perl is properly installed on the web GUI server. For more
information, see Launching Dell OpenManage Server Administrator
Console.
• For the prerequisites for enabling the CGI scripts functionality, see the
OMNIbus CGI script documents.
Problem in Restarting the MTTrapd Probe in
Windows
Ensure that the commented text (if exists) is not at the end in the following
files:
• dell.master.include.lookup
• dell.master.include.rules