Owner's Manual

22 Troubleshooting
Dell EqualLogic Events Not Received at the
Netcool/OMNIbus Console
• Verify that the following entries are included in the SNMP probe rules file:
– include "$NC_RULES_HOME/include-
snmptrap/dell/dell.master.include.rules"
– include "$NC_RULES_HOME/include-
snmptrap/dell/dell.master.include.lookup"
• Verify that the following entries are included in the
dell.master.include.lookup file:
– include "$NC_RULES_HOME/include-
snmptrap/dell/equalLogic-EQLMEMBER-
MIB.include.snmptrap.lookup"
– include "$NC_RULES_HOME/include-
snmptrap/dell/equalLogic-EQLDISK-
MIB.include.snmptrap.lookup"
• Verify that the following entries are included in the
dell.master.include.rules file:
–
include "$NC_RULES_HOME/include-
snmptrap/dell/equalLogic-EQLMEMBER-
MIB.include.snmptrap.rules"
– include "$NC_RULES_HOME/include-
snmptrap/dell/equalLogic-EQLDISK-
MIB.include.snmptrap.rules"
Dell OpenManage Server Administrator Events
Not Correlated
Verify that the following triggers are enabled in Netcool/OMNIbus
ObjectServer:
• dell_omsa_clear
• dell_omsa_deduplicate_clear