Dell OpenManage Connection 1.
Notes NOTE: A NOTE indicates important information that helps you make better use of your computer. ____________________ Information in this publication is subject to change without notice. © 2011 Dell Inc. All rights reserved. Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden. Trademarks used in this text: Dell™, the Dell logo, Dell EqualLogic™, OpenManage™, PowerEdge™, and PowerVault™ are trademarks of Dell Inc.
Contents 1 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . Key Features . . . . . . . . . . . . . . . . . . . . . . . . 2 5 . . . . . . . . . . 6 . . . . . . . . . . . . . . . 6 Support Matrix for Netcool/OMNIbus Dell Devices Support Matrix 5 Using the Dell OpenManage Connection for IBM Tivoli Netcool/OMNIbus . . . . . . . . . . 9 Event Monitoring Using SNMP Traps . . . . . . . . . . . 9 OMSA Alert Groups . . . . . . . . . . . . . . . . 10 OMSS Alert Groups . . . . . . . . .
3 Troubleshooting . . . . . . . . . . . . . . . . . . . . Dell Server Events not Received at the Netcool/OMNIbus Console . . . . . . . . . . . . . . . Dell EqualLogic Events not Received at the Netcool/OMNIbus Console . . . . . . . . . . . . . . . Dell OpenManage Server Administrator Events not Correlated . . . . . . . . . . . . . . . . . . Dell EqualLogic Events not Correlated . . . . . . . . . 23 Problem in Restarting the MTTrapd Probe in Windows . . . . . . . . . . . . . . . . . . . . . . .
1 Overview Dell OpenManage Connection for IBM Tivoli Netcool/OMNIbus provides event monitoring capabilities for Dell servers and Dell EqualLogic systems. This guide is intended for system administrators who are familiar with IBM Tivoli Netcool/OMNIbus 7.3.1. The Dell OpenManage Connection monitors Dell devices by receiving alerts on the Netcool/OMNIbus console. Key Features Table 1-1 lists the key features of Dell OpenManage Connection. Table 1-1.
Support Matrix for Netcool/OMNIbus For more information on the supported operating systems for Netcool/OMNIbus components, see the Netcool/OMNIbus 7.3.1 documentation at publib.boulder.ibm.com/infocenter/tivihelp/v8r1/index.jsp?topic= /com.ibm.netcool_OMNIbus.doc_7.3.1/welcome.htm. Dell Devices Support Matrix The Dell OpenManage Connection monitors Dell servers and EqualLogic systems on the Netcool/OMNIbus console.
Table 1-2.
Table 1-2. Dell Devices Support Matrix (continued) Supported Dell Devices Supported OMSA Supported Versions Firmware Versions Supported Operating Systems Dell PowerEdge x8xx to xx1x systems (Linux) (continued) • Red Hat Enterprise Linux 5.3 (64-bit and 32-bit) • Red Hat Enterprise Linux 4.8 (64-bit and 32-bit) • Red Hat Enterprise Linux 5.0 (64-bit and 32-bit) • Red Hat Enterprise Linux 4.7 (64-bit and 32-bit) Dell PowerEdge x8xx 6.1–6.5 to xx1x systems (ESXi) NA • ESXi 4.
Using the Dell OpenManage Connection for IBM Tivoli Netcool/OMNIbus 2 Dell OpenManage Connection for IBM Tivoli Netcool/OMNIbus allows event monitoring, automatic event correlation, and launching device consoles on the Netcool/OMNIbus consoles. These features are supported on the different components of Netcool/OMNIbus such as Probe, ObjectServer Web GUI, and Desktop appropriately. This chapter discusses the various operations that you can perform after you install the Dell OpenManage Connection.
OMSA Alert Groups The OpenManage Server Administrator (OMSA) alerts are the events generated by OMSA and displayed on the Netcool/OMNIbus console. Table 2-1 lists the alert groups of OMSA alerts. Table 2-1. OMSA Alert Groups Alert Group Description ACPowerCord Provides status information for power cords of an AC power switch on systems that support AC switching. AmperageProbe Provides status information for current sensors in a particular chassis.
Table 2-1. OMSA Alert Groups (continued) Alert Group Description Miscellaneous-SystemUp Provides information when OMSA completes initialization. MiscellaneousThermalShutdown Provides information when a system shuts down as the temperature exceeds the maximum threshold. MiscellaneousUserHostSystemReset Provides information when user requests a host system control action to reboot, power off, or power cycle the system.
Table 2-2. OMSS Alert Groups (continued) Alert Group Description Controller Provides status of the storage controller tasks. Controller alerts provide information about rebuild rate, alarm status, configuration status, background initialization rate, patrol read rate, check consistency rate, redundant path, foreign configuration, disk status, bad blocks, ECC errors, and so on. EMM Provides status of the enclosure management modules of the controllers.
EqualLogic Alert Groups The EqualLogic alerts are the events generated by Dell EqualLogic systems and displayed on the Netcool/OMNIbus console. Table 2-3 lists the alert groups of EqualLogic alerts. Table 2-3. EqualLogic Alert Groups Alert Group Description BatteryLessThan72Hours Provides information that the battery has insufficient charge to survive a 72 hour power outage. BothFanTraysRemoved Provides information that both fan trays of the member have been removed from the chassis.
Table 2-3. EqualLogic Alert Groups (continued) Alert Group Description MultipleRAIDSets Provides information that multiple valid RAID sets were found. NVRAMBatteryFailed Provides information that NVRAM battery has failed and can no longer be used. OpsPanelFailure Provides information that ops panel is missing or damaged. PowerSupply Provides information that Power Supply module has detected a failure. PowerSupplyFan Provides information that Power Supply module fan has failed.
• Critical— Event that indicates actual or imminent loss of data or loss of function, such as crossing a failure threshold, or a hardware failure. • Indeterminate— Event with unknown severity. Also, a resolution event that clears the problem event is initially displayed as indeterminate and then changed to normal, when the alert type of the event is Resolution. Event Auto Correlation The Dell OpenManage Connection supports auto correlation of events on Dell servers and EqualLogic systems.
Launching Dell OpenManage Server Administrator Console The Dell OpenManage Connection enables you to launch the OMSA console to get more information about the Dell system you are monitoring. You can launch the OMSA console from the desktop event list or from the Active Event List of the web GUI. NOTE: Perl is required for the execution of Common Gateway Interface (CGI) scripts. If Perl is installed in a nonstandard location, then the CGI scripts do not function properly.
Launching Open Manage Server Administrator Web Server Console The Dell OpenManage connection enables you to launch the OMSA web server console to get more information about the Dell system you are monitoring. You can launch the OMSA web server console from the desktop event list or from the Active Event List of the web GUI of a system running the Windows, Linux, or ESXi operating system.
Launching EqualLogic Group Manager Console The Dell OpenManage connection enables you to launch the EqualLogic Group Manager console to get more information about the EqualLogic systems you are monitoring. You can launch the EqualLogic Group Manager console from the desktop event list or from the Active Event List of the web GUI. To launch the EqualLogic Group Manager console from desktop event list: 1 Access the desktop event list. For more information, see Accessing the Desktop Event List.
Accessing the Desktop Event List To access the desktop event list: 1 Click StartPrograms NETCOOL Suite Event List. 2 Log in to the Netcool/OMNIbus Windows Event List. 3 On the Event list window, double-click Show Sub-Event List on the All Events tab. The Event list is displayed. Accessing the Active Event List To access the Active Event List: 1 Log in to the web GUI. 2 On the left panel, click Availability Events Active Event List (AEL). The Active Event list is displayed.
Using the Dell OpenManage Connection for IBM Tivoli Netcool/OMNIbus
Troubleshooting This section lists the problems that you may encounter while using the Dell OpenManage Connection for IBM Tivoli Netcool/OMNIbus. Dell Server Events Not Received at the Netcool/OMNIbus Console • • • Verify that the following entries are included in the SNMP probe rules file: – include "$NC_RULES_HOME/includesnmptrap/dell/dell.master.include.rules" – include "$NC_RULES_HOME/includesnmptrap/dell/dell.master.include.lookup" Verify that the following entries are included in the dell.
Dell EqualLogic Events Not Received at the Netcool/OMNIbus Console • • • Verify that the following entries are included in the SNMP probe rules file: – include "$NC_RULES_HOME/includesnmptrap/dell/dell.master.include.rules" – include "$NC_RULES_HOME/includesnmptrap/dell/dell.master.include.lookup" Verify that the following entries are included in the dell.master.include.lookup file: – include "$NC_RULES_HOME/includesnmptrap/dell/equalLogic-EQLMEMBERMIB.include.snmptrap.
Dell EqualLogic Events Not Correlated Verify that the following triggers are enabled on Netcool/OMNIbus ObjectServer: • dell_equallogic_clear • dell_equallogic_deduplicate_clear Error While Importing the Web GUI Integrations Restart the web GUI Server after importing the Dell OpenManage Connection to the ObjectServer. Issues in Launching the OMSA Console Using CGI Scripts • Verify that Perl is properly installed on the web GUI server.
Troubleshooting
4 Related Documents and Resources This chapter gives you the details of other documents and resources to help you work with the Dell OpenManage Connection for IBM Tivoli Netcool/OMNIbus. Other Documents You May Need In addition to this guide, you can access the following guides available at support.dell.com/manuals. On the Manuals page, click SoftwareSystems Management.
Related Documents and Resources
Appendix EqualLogic Alert Correlation The following EqualLogic alerts support alert correlation: • DiskStatus • TempSensorThreshold • FanSpeedThreshold • PowerSupplyFan • PowerSupply The alerts are correlated using the Dell automation triggers on IBM Tivoli Netcool/OMNIbus. The alerts are displayed on the Netcool/OMNIbus console with the latest status.
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