Owner's Manual

file:///T|/htdocs/SOFTWARE/smconect/HPOV/hpv32/readme/readme.txt[10/19/2012 10:52:04 AM]
KNOWN ISSUES
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NOTE: This section describes only the latest known issues for the
Connection version 3.2. See "Frequently Asked Questions" in
the "Dell OpenManage Connection for HP OpenView NNM User's
Guide Version 3.2" for additional information about resolving
possible issues.
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Install Issues
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* If Connection 3.0 or 3.1 was installed even before installing Dell
OpenManage Management station components and later upgraded to
Connection 3.2, during uninstall of the Connection the
"Dell Computer Corporation" key will be removed from the
HKEY_LOCAL_MACHINE\Software registry path.
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Discovery Issues
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* The discovery of Dell systems across different subnets fails if the
domain naming system (DNS) server is absent or improperly
configured.
* Systems installed with both HP OpenView NNM 6.4 and above and Dell
OpenManage systems management software are not reclassified as Dell
managed systems on the HP OpenView NNM submap. As a result, submap
application launch, SNMP queries, and SNMP trap generation for Dell
OpenManage systems management software are not available for these
systems.
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Status and Alerting Issues
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* If a Dell-discovered system (node) in the HP OpenView NNM submap has
not been previously enumerated, an alert from that system may be
received without a corresponding change in the HP OpenView NNM
submap's global status. When this issue occurs, enumeration of the
node map (by way of a mouse-click) results in proper propagation of
the global status for this and all subsequent alerts received from
the system.
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HISTORY
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This section provides historical information about the new features
that were implemented in the previous version of Connection for HP
OpenView NNM.
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