Owner's Manual

26 Troubleshooting and Frequently Asked Questions
Console Launch is Not Working for iDRAC 6 Modular Device After
Changing the HTTPS Port Number
Console launch fails after changing the port number of iDRAC for iDRAC 6
modular device. Console launch will work after changing the port number in
the MCC console.
To change the port number :
1
In the MCC console go to Topology Views , and select the iDRAC device.
2 Select Properties  Others .
3 Change the value for the property URLName with appropriate https port
number of the system.
The iDRAC 6 modular console will be launched successfully.
Frequently Asked Questions
1 How do I access the Dell OpenManage Server Administrator Storage
Management Service?
The Storage Management Service is installed as a Dell OpenManage
Server Administrator service. You can access Storage Management
Service features by selecting the Storage object in the Server
Administrator tree view.
2 What is the maximum number of characters that a URL can have in order
to store the URL information in MDB?
255 characters. If it is more than 255 characters, the URL is truncated to
255 characters.
3 What happens if a user deletes Business Process Views?
There is no recreation unless the user rediscovers the devices after
deletion.
4 Why is there a waiting period when I install DSM component and opt for
service restart on the Finish screen of the installer?
When you opt for Service Restart on the Finish screen, installer will
execute
resetdsm and awservices start commands. It may take few minutes
for awservices to come up.