Owner's Manual

Issue 2

Description

If Dell agents pollset values are modified, and the OpenManage Connection is uninstalled without removing Dell agents,

objects, and classes, then reinstalling the OpenManage Connection DSM component will create duplicate pollsets.

Resolution

Make sure duplicate Dell pollsets are deleted after reinstalling the OpenManage Connection.

Issue 3

Description

Uninstalling and reinstalling Dell agents on the managed systems may not reflect on MCC.

Resolution

To display the Dell agent objects in MCC, make sure the agents are rediscovered from NodeView (Options -> Discover) after

such changes.

Issue 4

Description

The severity of Dell agents for ANY:ABSENT_ACK status is inconsistent with that of CA agents. While the former shows

“Warning”, the CA agents will show “Minor”.

Resolution

No known resolution.

Issue 5

Description

Drac5, iDRAC6, and CMC devices are classified as DellOOB device class by CA NSM.

Resolution

For discovering Dell OOB devices using Common Discovery Services (NSM r11.2 CUM1/SP1/SP2), the rule classification file

(CmnDscvrClassification.xml) in the CACD\Config directory must be updated manually as shown below. Its format is similar

to the Unicenter NSM rules file.

<Filter>(SysOID LIKE "1.3.6.1.4.1.674.10892.2")</Filter>

</Method>

</Device>