Owner's Manual

file:///T|/htdocs/SOFTWARE/smconect/CA_Connections/CA_3.3/en/UG/readme/Readme.txt[10/26/2012 2:47:59 PM]

* After uninstalling the Connection, run the following commands to

flush Dell specific class from DSM runtime.

* In command prompt, run "resetdsm"

* Then run "awservices start"

* If Dell agents pollset values are modified and the Connection is

uninstalled without removing Dell agents, objects, and classes,

reinstalling the Connection DSM component will create duplicate

pollsets. Make sure duplicate Dell pollsets are deleted after

reinstalling the Connection.

* Drac 5, DRAC 4, DRAC MC, iDRAC 6 and CMC devices are classified as

DellOOB device class by CA NSM. For discovering Dell OOB devices

using Common Discovery Services(NSM11.2), the rule classification

file(CmnDscvrClassification.xml) in the CACD\Config directory must

be updated manually as said below, and its format is similar to the

Unicenter NSM rules file.

<Filter>(SysOID LIKE "1.3.6.1.4.1.674.10892.2")</Filter>

</Method>

</Device>

* Discovering and monitoring of Ipv6 devices will work only if proper

name resolution of devices happen. Make sure DNS lookup and name

resolution of the devices is happening properly before running

discovery.

* Uninstalling and reinstalling Dell agents on the managed systems may

not reflect on MCC. To display the Dell Agent objects correctly in

MCC, please make sure the agents are rediscovered from NodeView

(Options -> Discover) after such changes.

* iDRAC6 console launch from MCC/Node View/2-D Map will not work when

it is configured with only IPV6 address. To enable console launch in

NSM, configure IPv4 as well for the IDRAC6.

* Server Administrator and Storage Management console launch from MCC

/ Node View / 2D-Map will not work if the managed system is

configured with link local address. To manually launch the Server

Administrator and Storage Management web console, copy the non-link

local URL from “UrlName” property and paste it in browser.

* Leaf nodes of Dell Agents sometime shows inconsistent color/status

with respect to its parent on MCC,in such case please verify the

agent status on Node view.An issue has been opened on CA support

line.

* iDRAC6 (with firmware v2.0) on modular systems does not get

discovered as DellOOB device and will not be grouped and monitored.

* MCC may pop up a message "RMI_Message::buildException()-Failed

connecting to the provider: Root/WV(<WV-NAME>)....".This isuue is