Owner's Manual

Formatting for Server Administrator, Array Manager, and Storage Management Service Event Messages
The standard event message format for Server Administrator, Server Agent, Array Manager, and Storage Management Service traps is as follows:
[nodeClass, Operating System, previous state, current state, event message text, eventID]
The following is a sample message that Server Administrator may send to the CA Unicenter Enterprise Management Console as a result of a system board fan
threshold change from warning to normal:
Host:Windows2000_Server Windows2000_Server ServerAdministrator Trap Agent:ServerAdministrator Warning Up Fan sensor returned to a normal value
Sensor location: ESM MB Fan1 RPM Chassis location: Main System Chassis Previous state was: Non-Critical (Warning) Fan sensor value (in RPM):
4740 Dell Event ID: 1102
The following is a sample message that Array Manager may send to the CA Unicenter Enterprise Management Console as a result of an array disk going
offline:
Host:Windows2000_Server Windows2000_Server ArrayManager Trap Agent:ArrayManager Unknown Warning Array Disk Offline Controller ( PERC 3/Di
Controller 0 ) : Disk ( Array Disk 0:3 ) Dell Event ID: 544
The standard event message format for Server Administrator, Server Agent, and Array Manager status poll change is as follows:
[nodeClass, Operating System, agent policy, status object name, previous state, current state, status variable name]
The following is a sample message that the Server Administrator DSM policy may send to the CA Unicenter Enterprise Management Console as a result of a poll
change from warning to critical:
Host:Windows2000_Server Windows2000_Server ServerAdministrator Policy DellSerAdmGblStatus Warning Critical systemStateGlobalSystemStatus
The following is a sample message that the Array Manager DSM policy may send to the CA Unicenter Enterprise Management Console as a result of poll
change from warning to critical:
Host:Windows2000_Server Windows2000_Server ArrayManager Policy DellAryMgrAryGblStatus Warning Critical arrayMgrGlobalStatus
Formatting for DRAC II Event Messages
The standard event message format for the DRAC II Agent (in-band) is as follows:
[nodeClass, Operating System, DellDrac2 Policy, probe type, previous state, current state, probe name]
The following is a sample message that DRAC II may generate as a result of an ambient temperature probe change from normal to warning:
Host:Windows2000_Server Windows2000_Server DellDrac2 Policy DellDrac2TemProbe Up Warning ambient
The standard event message format for the DRAC II Card (out-of-band) is as follows:
[Dell DRAC2, Time, hostname, event message text]
The following is a sample message that DRAC II may send to the CA Unicenter Enterprise Management Console as a result of a voltage sensor warning:
Dell DRAC2: (01/01/22 19:34:15) UNRESOLVED - Dell DRAC2 Card: DRAC voltage sensor warning detected
Formatting for RAC Event Messages
The standard event message format for RACs (out-of-band) is as follows:
[Dell Remote Access, Time, hostname, event message text]
The RAC (out-of-band) traps are also formatted by the DSM policies.
The following is a message format that RAC may send to the CA Unicenter Enterprise Management Console:
Dell:RemoteAccess RemoteAccess DRAC Trap Agent:DRAC Unknown <SEVERITY> <TRAP DESCRIPTION> Dell Event ID:<TRAP ID#>
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Formatting for PET Event Messages
The standard event message format for PET is as follows:
Dell:BMC BMC PET Trap Agent:BMC Unknown <SEVERITY> <TRAP DESCRIPTION> Dell Event ID:<TRAP ID#> serverHostName:<serverHostName>
Troubleshooting
The following are types of problems that you may encounter and the solutions for them.
Dell Agents Not Discovered
If you cannot locate Dell agents in the CA Unicenter WorldView, ensure that:
NOTE: For application-specific event messages, see the appropriate documentation.