Users Guide

Ensure that you have performed the following steps:

1. Check that the console launch tool is configured as mentioned in the Dell OpenManage Connection

for IBM Tivoli Network Manager (ITNM) IP Edition Installation Guide.

2. Navigate to the $NCHOME/precision/dell/ folder and ensure that the following files and libraries are

available:

• snmp4j-2.3.0.jar

• dell_OMC_ITNM_Client_v_2_0.jar

• dell_OMC_ITNM_Helper_v_2_0.jar

• Database specific jar files. For more informations, refer to the Installation Guide.

• dell_config.properties

3. Check that the conf.key file is copied from the core component to $NCHOME/etc/security/keys/

conf.key for a distributed server.

4. Check that the Perl binary path is provided in the $NCHOME/omnibus_webgui/etc/cgi-bin/

delltoollauncher.cgi file.

Relinquishing Licenses for Dell iDRAC7 and iDRAC8 Failed

Make sure that you have performed the following:

1. Configure the DCLM parameters; DCLM URL, DCLM User Name, DCLM Password, and DCLM

Domain using dell_OMC_ITNM_ConfigUtility_v_2_0.2

2. Navigate to the $NCHOME/precision/dell/ folder and make sure that the following files are available:

• apache_cxf_lib_v_2_7_3.jar

• Dell.Connections.LicensingClient.dll

• dell_config.properties

• dell_OMC_ITNM_Client_v_2_0

• dell_OMC_ITNM_Helper_v_2_0

• LicenseClient.exe

• DellDCLMUtility.exe

3. Configure the DCLM parameters; DCLM URL, DCLM User Name, DCLM Password, and DCLM

Domain using dell_OMC_ITNM_ConfigUtility_v_2_0.2

4. Check that the DCLM server is reachable, and accessible using the configured values

5. Verify that you have installed the following 32 bit version of X11 runtime libraries:

libdmx libXaw libXft libXpm libXv

libfontenc libXcursor libXi libXrandr libXxf86dga

libFS libXdmcp libXinerama libXrender libXxf86misc

libICE libXext libxkbfile libXres libXxf86vm

libSM libXfixes libXmu libXt libXcomposite