Dell OpenManage Connection Version 1.0 for IBM Tivoli Network Manager (ITNM) IP Edition 3.
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Contents 1 Introduction..................................................................................................................................7 Key Features............................................................................................................................................................. 7 Other Documents You May Need............................................................................................................................. 9 2 Prerequisites.............
Associating Servers with DRAC/MC Systems........................................................................................................ 23 Associating Servers With CMC Devices................................................................................................................ 23 Associating Dell EqualLogic Blade Array With CMC..............................................................................................24 Associating Servers With VRTX CMC Systems..........................
9 Troubleshooting ........................................................................................................................39 I cannot see Dell device discovery agents in “Full Discovery Agent” and “Partial Discovery Agents” of discovery configuration page................................................................................................................................. 39 The Discovered Dell Devices are not Classified..............................................................
1 Introduction Dell OpenManage Connection Version 1.0 for IBM Tivoli Network Manager (ITNM) IP Edition 3.
Feature Functionality Launching Dell OMSA web server console Launches the OMSA web server console for the Dell Servers you are monitoring. For more information, see Dell OpenManage Server Administrator Web Server Console. Launching iDRAC console Launches the iDRAC console for the iDRAC7 system you are monitoring. For more information, see Launching iDRAC Console. Launching DRAC console Launches the DRAC console for the iDRAC6, DRAC5, DRAC/MC and Dell Servers you are monitoring.
Other Documents You May Need In addition to this guide, you can access the following guides available at dell.com/support/manuals. Under Do you have your Service Tag or Express Service Code? click Choose from a list of all Dell products → Continue → Software, Monitors, Electronics & Peripherals → Software. Under Choose your Dell Software, click the appropriate product category to access the documents.
Prerequisites 2 The prerequisites for Network Manager are: • General prerequisites • Feature specific prerequisites General Prerequisites The general prerequisites are: • IBM Tivoli Network Manager IP Edition 3.9 with Fix Pack 2 or Fix Pack 3 is installed and configured as per the IBM guidelines. • Discovery of Dell devices is done using an IP address or a range of IP addresses. For more information, see Discovering and Classifying Dell Devices.
• 12 – OMSA is installed and SNMP is enabled on Dell servers running Windows and Linux operating systems. – Remote Management is installed for Server Administrator installed on systems running Windows, Linux, and ESXi operating systems. – MDSM is installed and configured for launching the MDSM console from Dell PowerVault MD Storage Arrays. For launching other Dell consoles – Internet is accessible from the system on which Network Manager web client is accessed.
Use Case Scenarios • • • • 3 I want to monitor Dell 9G to 12G servers – Feature-Specific Prerequisites – Discovering and Classifying Dell Servers – Viewing Dell Modular Servers – Viewing Dell Monolithic Servers – Polling Discovered Dell Devices – Launching Dell OpenManage Server Administrator Console From Dell Servers – Launching Dell OpenManage Server Administrator Console From Dell Server Polled Events – Launching Dell OpenManage Server Administrator Web Server Console From Dell Server
• • • • • • • I want to monitor DRAC5 systems – Feature-Specific Prerequisites – Discovering and Classifying Dell DRAC5 Devices – Viewing DRAC5 Devices – Polling Discovered Dell Devices – Launching Dell DRAC5 Console From DRAC5 Polled Events I want to monitor Dell CMC – Feature-Specific Prerequisites – Discovering and Classifying Dell Chassis Management Controller Devices – Viewing Dell Chassis Management Controller Devices – Polling Discovered Dell Devices – Launching Chassis Mana
Discovering and Classifying Dell Devices 4 Network manager facilitates discovery and classification of all Dell PowerEdge and Dell PowerVault systems (9G to 12G), iDRAC7, iDRAC6, DRAC5, DRAC/MC, CMC, VRTX CMC and Dell storage devices such as Dell EqualLogic Storage Arrays and Dell PowerVault MD Storage Array systems.
• Disable java –jar dell_OMC_ITNM_ConfigUtility_v_1_0.jar -
Discovering and Classifying DRAC/MC Devices Make sure the DellDRAC discovery agent is enabled for full and partial discovery of DRAC/MC devices. The discovered DRAC/MC devices are classified under the DellDRACMC class name. In the left pane on TIP, click Availability → Network Availability → Network View → Dell Managed Systems. The Dell Managed Systems pane is displayed on the right-hand side. For more information, see Viewing DRAC/MC Systems.
NOTE: While discovering a subnet, administrators must ensure that a single IP address of an enclosure is provided in the seed list of Discovery Configuration. If the subnet is provided in the Seed list, administrators must exclude multiple IP addresses in the Scope of Discovery Configuration. If multiple IP addresses exist for the same enclosure, all the management IP addresses of the enclosure are discovered and multiple enclosures for the Dell PowerVault MD Storage Arrays are displayed.
Viewing Dell Devices in Topology View 5 You can view the discovered Dell devices in the Network View. To view the devices: 1. In the left pane on the Tivoli Integrated Portal (TIP), click Availability → Network Availability → Network View. The Network View pane is displayed on the right-hand side. 2. Click the required → Dell Managed Systems. The Dell Devices are displayed as follows: The following table lists the icons and the devices they represent: Table 2.
Icons Description Indicates iDRAC7 (OOB) devices. Indicates iDRAC6 devices. Indicates DRAC5 devices. Indicates Dell CMC devices. Indicates Dell VRTX CMC devices. Indicates DRAC/MC devices. Indicates Dell EqualLogic Storage Arrays. Indicates Dell PowerVault MD Storage Arrays. Viewing Dell Monolithic Servers 1. Perform the steps described in Viewing Dell Devices in Topology View. 2. Under Dell Managed Systems, click Dell Servers → Monolithic Servers.
The discovered in-band and OOB modular servers are displayed in the right-pane. Viewing Dell Servers Running Windows 1. Perform the steps described in Viewing Dell Devices in Topology View. 2. Under Dell Managed Systems, click Dell Servers → Windows Servers. The discovered Windows servers are displayed in the right pane. 3. Expand Windows Servers to view the discovered in-band and OOB Windows servers in the right pane. 4. Click the required service tag to view the managed node in the right pane.
Viewing Dell Monolithic iDRAC7 Systems 1. Perform the steps described in Viewing Dell Devices in Topology View. 2. Under Dell Managed Systems, expand Dell DRACs → iDRAC7 Monolithic. The discovered iDRAC7 monolithic systems are displayed in the right pane. Viewing Dell Modular iDRAC7 Systems 1. Perform the steps described in Viewing Dell Devices in Topology View. 2. Under Dell Managed Systems, expand Dell DRACs → iDRAC7 Modular. The discovered iDRAC7 modular systems are displayed in the right pane.
3. The discovered DCLM node will appear in the right pane only when the alert type is 'critical' or 'warning' for that node. Viewing Dell EqualLogic Storage Arrays 1. Perform the steps described in Viewing Dell Devices in Topology View. 2. Under Dell Managed Systems, click Dell Storage → EqualLogic PS Arrays. 3. Expand EqualLogic PS Arrays to view the group IPs of the discovered EqualLogic member devices. 4.
Associating Dell EqualLogic Blade Array With CMC You can view and monitor the health of the Dell EqualLogic Blade Arrays that are associated with CMC devices in the Network View of TIP. 1. On TIP, click Availability → Network Availability → Network View → Dell Managed Systems → Dell Chassis → CMC. 2. Expand CMC to view the service tags of the CMC devices. The IP addresses of the CMC devicess are displayed in the format, CMC_IP address. 3.
Polling of Discovered Dell Devices 6 In Network Manager, polling of the discovered Dell devices is a mechanism to monitor their global health status, using specific polling policies and polling definitions. The health status of the polled device is displayed in the Network View and Hop View in the following format: • Critical — Event that indicates loss of data or function such as a hardware failure. • Normal — Event with successful operation of a component such as a power supply turning on.
• DellOOBServerPoll — This poll policy is used for polling Dell OOB servers and contains the poll definitions: • • • – DellOOBServerCriticalDef — Used for polling Dell OOB servers for critical conditions. – DellOOBServerWarningDef — Used for polling Dell OOB servers for warning conditions. DellDRACPoll — This poll policy is used for polling iDRAC6, DRAC5, and DRAC/MC systems and contains the poll definitions: – DellDRACCriticalDef — Used for polling Dell DRAC devices for critical conditions.
– 0 */4 * * * . $NCHOME/env.sh;$NCHOME/precision/perl/bin/perl $NCHOME/ precision/dell/scripts/executeTask.pl ESXi_POLL $NCHOME – 0 */4 * * * . $NCHOME/env.sh;$NCHOME/precision/perl/bin/perl $NCHOME/ precision/dell/scripts/executeTask.pl DCLM_POLL $NCHOME – 0 0 */5 * * . $NCHOME/env.sh;$NCHOME/precision/perl/bin/perl $NCHOME/ precision/dell/scripts/executeTask.pl LICENSE_SYNCH $NCHOME – 0 */4 * * * . $NCHOME/env.sh;$NCHOME/precision/perl/bin/perl $NCHOME/ precision/dell/scripts/executeTask.
You can launch the consoles from the respective polled events displayed in the Availability → Events → Active Event List (AEL). The list of Dell polled events are displayed on the right-hand side. Launching OpenManage Server Administrator Console From Dell Server Polled Events 1. On TIP, navigate to Active Event List (AEL). 2. Right-click a Dell server polled event and click Dell Tools → Launch Dell Server Administrator Console. The console is launched in a separate browser window.
Launching EqualLogic Group Manager console from EqualLogic Polled Events 1. On TIP, navigate to the Active Event List (AEL). 2. Right-click a EqualLogic polled event and click Dell Tools → Launch Dell EqualLogic Group Manager Console. The console is launched in a separate browser window. NOTE: If the console launch occurs using the host name of the EqualLogic group manager, ensure that the host name is resolvable in the web client.
Launching Consoles From the Discovered Dell Devices 7 In the Tivoli Integrated Portal (TIP), you can launch the consoles from the Network View. On TIP, navigate to Availability → Network Availability → Network View → Dell Managed Systems → . Following are the managed system groups available: – Dell Chassis – Dell DRACs – Dell Servers – Dell Storage You can also launch the console from Availability → Network Availability → Network View → Device Classes.
– Modular Servers – Monolithic Servers – Windows Servers You can launch the Server Administrator console from the list of discovered servers under the Dell Tools options. 2. Expand the required option and click the service tag displayed under the option. The discovered servers are displayed on the right-hand side. 3. Right-click the server and select Dell Tools → Launch Dell Server Administrator Console. The console is launched in a separate browser window.
Launching OpenManage Server Administrator Web Server Console From Dell iDRAC7 1. On TIP, navigate to Dell Managed Systems → Dell DRACs. The following options are displayed under Dell DRACs. – DRAC5 – iDRAC6 Modular – iDRAC6 Monolithic – iDRAC7 Modular – iDRAC7 Monolithic 2. Click the iDRAC7 Modular or iDRAC7 Monolithic option to view the list of service tags of the discovered OOB modular or monolithic servers. 3. Click the required service tag to view the OOB server on the right-hand side. 4.
– iDRAC7 Monolithic 2. Click the iDRAC7 Modular or iDRAC7 Monolithic option to view the list of service tags of the discovered OOB modular or monolithic servers. 3. Click the required iDRAC7 to view the details on the right-hand side. 4. Right-click the iDRAC7 server and select Dell Tools → Launch Dell Connections License Manager console. The console is launched in a separate browser window.
Launching EqualLogic Group Manager Console from Dell EqualLogic PS Arrays The EqualLogic console can be launched from discovered Dell EqualLogic Storage Arrays. 1. On TIP, navigate to Dell Managed Systems → Dell Storage → EqualLogic PS Arrays. The group IPs of the discovered Dell EqualLogic Storage Arrays are displayed under this category. 2. Expand the group IPs to view the storage pools. 3.
3. Right-click the server, CMC or VRTX CMC device and select Dell Tools → Launch Dell OpenManage Power Center Console. The OMPC console is launched in a separate browser window. Launching Warranty Console The Warranty console can be launched from Dell servers, iDRAC7, iDRAC6, DRAC5, CMC, VRTX CMC, DRAC/MC, EqualLogic PS arrays, and Dell PowerVault MD Storage arrays. 1. Perform the steps described in Launching Consoles. 2. Right-click the managed node and select Dell Tools → Launch Dell Warranty Report.
Licensing 8 The Dell OpenManage Connection provides OOB monitoring support for Network Manager using Dell Connections License Manager (DCLM). Monitoring Dell Servers through OOB is a licensed feature. The administrator needs to procure connection licenses for monitoring OOB Dell Servers. The licensing feature facilitates monitoring of iDRAC7 systems in Network Manager. The licensing feature is used with 1, 100, 250, or unlimited nodes. Only the licensed nodes are classified.
Troubleshooting 9 This section lists the problems that you may encounter while using the Dell OpenManage Connection Version 1.0 for IBM Tivoli Network Manager (ITNM) IP Edition 3.9. I cannot see Dell device discovery agents in “Full Discovery Agent” and “Partial Discovery Agents” of discovery configuration page Ensure that you have the performed following steps: 1. Navigate to the $NCHOME/precision/disco/agents/ folder and ensure that the respective Dell devices .agnt files are available. 2.
– apache_cxf_lib_v_2_7_3.jar – dell_omc_itnm_client_v_1_0.jar – dell_omc_itnm_helper_v_1_0.jar – dell_config.properties – LicenseClient.exe – DellDCLMUtility.exe 3. Check that the DCLM server is reachable and accessible using the configured values. 4. Check that the license file is imported in the DCLM server and has enough licenses.
Polling for Dell Servers (Windows, Linux), Dell CMC, Dell PowerEdge VRTX CMC, Dell DRACs does not occur Ensure that you have performed the following steps: 1. Check that the devices are not in the un-managed state 2. Check that the required poll policies XML file has been imported using get_policies.pl. 3. Check that the required poll policies are enabled. 4. Check that the appropriate devices are discovered and classified for polling.
– dell_OMC_ITNM_Helper_v_1_0.jar – Database specific jar files. Please refer to the Installation Guide. – dell_config.properties 6. Check that the Dell EqualLogic Storage Array is reachable and SNMP is enabled. 7. Check that the Periodic polling for Dell EqualLogic Storage Array is configured in the Scheduler Task / Crontab and is in the enabled state. Polling for Dell PowerVault MD Storage Arrays does not Occur Ensure that you have performed the following steps: 1.
The Task Scheduler in Windows Fails to Launch the Periodic Polling for Dell EqualLogic Storage Arrays, Dell PowerVault MD Storage Arrays, Dell Servers Running ESXi, Dell Connection License Manager, and License Synchronization Ensure that you have performed the following steps: 1. Check that the option Run whether user is logged on or not is selected in the Security Options. 2. Check that the correct user name and password have been provided.
6. – dell_OMC_ITNM_Client_v_1_0.jar – dell_OMC_ITNM_Helper_v_1_0.jar – dell_config.properties – Database specific jar files as mentioned in the ITNM Installation Guide. Check that the conf.key file is copied from the core component to the $NCHOME/etc/security/keys/conf.key file for a distributed server. I Cannot Launch the Device Specific One to One Console for Dell Devices Supporting SNMP Ensure that you have performed the following steps: 1.
Getting Help 10 Contacting Dell NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog. Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area. To contact Dell for sales, technical support, or customer service issues: 1. Visit dell.com/support 2. Select your support category. 3.
