Users Guide

Setting Up Dell Online Diagnostics 19
Compatibility Arch Support package(s) [gtk, pango,
and redhat-artwork] is not installed on this
system. For details on installing the package(s)
please refer to the README file.
To resolve the issue, perform the following steps:
1
Run the
Red Hat Package Management Utility
(
redhat-config-packages
.)
2
Select the
Compatibility Arch Support
check box in the
Package
Management
window and click
Details
.
The
Compatibility Arch Support Details
window is displayed.
3
Select
gtk,
pango
, and
redhat-artwork
packages for installation and click
Close.
4
Click
Update
in the
Package Management
window.
NOTE: Running multiple instances of Online Diagnostics is not supported.
In the CLI mode, run the pediags program from x:\<install_directory>\
online diagnostics\oldiags\bin (where x is the drive where the application
installs.)
NOTE: Do not install and run the pediags program from a network-mapped drive.
Some network diagnostic tests disconnect the network.
Uninstalling Online Diagnostics on Windows Operating System
To uninstall Online Diagnostics, click Start
Programs
Online
Diagnostics 2.x.y

Uninstall.
On Windows 2012,
click
Start
Apps
Online Diagnostics 2.x.y
Uninstall
.
Or
Run the uninst.exe file from the x:\
<install_directory>
\online diagnostics,
where x is the drive where the application installs.
Uninstalling Online Diagnostics leaves behind 40 KB of files. Browse to the
installation folder and delete these.
Uninstalling Online Diagnostics on Linux and ESX Operating System
To uninstall Online Diagnostics, run uninstall.sh. This file is located in the
installation directory.