Users Guide

• Bring the phone closer to your computer.
• Restart the Dell Mobile Connect windows application to reset the wireless channel selection.
• Unpair the smartphone and pair it again using the Add New Phone option in the Dell Mobile Connect application.
• Unpair other Bluetooth devices from the smartphone.
Unable to type in another language while mirroring
Probable cause—Android settings are not configured correctly.
Suggested step—Open the Android settings using the mirrored window and select Physical keyboard while mirroring from
Language and input. Before adding the second language, ensure that the name of your computer appears in the settings. The settings
may differ depending on your smartphone. You cannot use the languages on the computer in the mirroring window. The languages are
defined on the Android smartphone.
Unable to hear audio from the smartphone on the
computer
Mirroring audio is not supported. Only the audio from phone calls can be heard on the computer.
28 Troubleshooting