Important information

26 Important Information
Troubleshooting Hardware RAID
Table 1-8 provides for troubleshooting your internal hardware RAID
controller card. Disregard this information if you have a software-RAID or an
external storage PowerEdge storage server.
I cannot connect to
the PowerEdge storage
server using a static IP
address.
You may be using the
wrong address syntax.
Ensure that you are correctly
entering the correct address in
the syntax.
A PowerEdge storage
server has been moved
to a new network or
new subnet and I
cannot connect.
The connection
settings may need to
be refreshed.
If the PowerEdge storage server
is using DHCP, open a
command line on the system
and use the ipconfig utility to
release and renew the IP address.
If DHCP is not being used,
verify that all PowerEdge storage
server network interface settings
are correct.
After reinstallation, a
message displays that
says:
An error has
occurred during
installation.
Please see the
Windows Event
Log for details.
Either an error
occurred while
installing a component
during the
reinstallation or the
reinstallation was
interrupted.
See the Windows Application
Event Log and the
c:\dell\install\error.tag file to
determine which error occurred
during the reinstallation, and
then reinstall your system again.
Table 1-7. Troubleshooting Matrix (continued)
Issue Possible Cause Resolution