Release Notes

Known issues—To be fixed in future releases

Topics:

• Chipset or Broadcom 1 GB out-of-box driver installation on PowerEdge servers will result in BSOD

• Multiple failures are encountered while installing customized Windows Server 2019 operating system on Gen 1 and Gen 2 VMs

Chipset or Broadcom 1 GB out-of-box driver

installation on PowerEdge servers will result in

BSOD

Description The Blue Screen of Death (BSOD) with stop error code displays the IRQL NOT LESS OR EQUAL message

when you install the chipset driver and/or during installation of Broadcom out-of-box driver in the system. This

issue is encountered in one of the following system configurations:

• A Dell EMC yx3x or a yx4x PowerEdge system with x2APIC enabled in the system BIOS, a PCIe device such

as a GPU, and running Windows Server 2019, Windows Server 2016, or Windows Server 2012 R2.

• A Dell EMC yx4x PowerEdge system with a Broadcom 1 GB network adapter running Windows Server 2019.

BSOD occurs during the installation of the chipset drivers or Broadcom 1 GbE out-of-box drivers in one the

following installation methods:

• When you install the drivers manually on the PowerEdge server.

NOTE: The PowerEdge server boots into the operating system after BSOD, but the drivers are

not successfully installed.

• During the installation of the operating system, leveraging the Dell EMC Lifecycle Controller deployment

wizard.

Workaround To recover and successfully update the chipset drivers, perform the following based on your system configuration:

System configuration 1:

If the system has Broadcom 1 GB LAN-on-motherboard (LOM) or Broadcom add-on PCIe network card, do the

following:

1. To disable the integrated network card, go to System BIOS Settings > Integrated Devices > Integrated

Network Card.

2. Select Disable (OS).

3. Install the Windows Server operating system, or boot into an existing Windows Server operating system if the

operating system is already installed.

4. Install Broadcom out-of-box drivers, and then install the chipset drivers. If prompted, reboot the system.

5. Go to System BIOS Settings > Integrated Devices, enable the Integrated Network Card, and boot into

the Windows Server operating system.

NOTE: To troubleshoot BSOD and install the chipset driver or Broadcom out-of-box drivers, you

can see Stop error occurs when you update the in-box Broadcom network adapter driver.

System configuration 2:

If the system has a GPU PCIe device, do the following:

1. Go to System BIOS > Processor Settings, and disable the x2APIC Mode setting.

2. Install the driver:

a. Boot into Windows Server 2019, Windows Server 2016 or Windows Server 2012 R2, download and install

the GPU out-of-box drivers from the GPU vendor website, and restart the system if prompted.

Known issues—To be fixed in future releases 9