Definition Guide
Definition of Terms for Microsoft
®
Software
Owners
This document defines terms that apply to your rights and responsibilities
regarding your Microsoft
operating system software. This document helps
you locate the appropriate information that you require when you call
customer service for support.
COA
The Certificate of Authenticity (COA) is a multi-colored label that gives
you the right to use the product it represents. All Dell™ systems that ship
with pre-installed Microsoft operating systems have a COA label attached.
The COA also has the Product ID (PID) that may be required to install or
reinstall the operating system.
NOTE: For more information about the COA, refer to the Dell knowledge base
article 161942 on the Dell Support website at support.dell.com.
PID
The PID is typically a 25 character ID that must be entered for you to
reinstall the operating system.
NOTE: If you are using the Dell Recovery Media that was shipped along with
your system, you do not require the PID to install or reinstall the OS.
February 2007
COA.fm Page 1 Tuesday, February 6, 2007 2:05 PM