Reference Guide

Getting help
Topics:
Contacting Dell EMC
Documentation and video resources
Downloading the drivers and firmware
Documentation feedback
Contacting Dell EMC
Dell EMC provides several online and telephone based support and service options. If you do not have an active internet
connection, you can find contact information about your purchase invoice, packing slip, bill, or Dell EMC product catalog.
Availability varies by country and product, and some services may not be available in your area.
To contact Dell EMC for sales, technical assistance, or customer service issues:
1. Go to Dell.com/support.
2. Select your country from the drop-down menu on the lower right corner of the page.
3. For customized support:
a. Enter your system Service Tag in the Enter your Service Tag field.
b. Click Submit.
The support page that lists the various support categories is displayed.
4. For general support:
a. Select your product category.
b. Select your product segment.
c. Select your product.
The support page that lists the various support categories is displayed.
5. For contact details of Dell EMC Global Technical Support:
a. Click Global Technical Support.
b. The Contact Technical Support page is displayed with details to call, chat, or email the Dell EMC Global Technical
Support team.
Documentation and video resources
Table 4. Additional documentation and video resources for your server
Task Description Location
Setting up your server
For information about installing
the server into a rack, see
the Rack documentation included
with your rack solution or the
Getting Started document that is
shipped with your server.
https://www.dell.com/poweredgemanuals
For information about turning
on the server and the technical
specifications of your server, see
the Getting Started document
that is shipped with your server.
https://www.dell.com/poweredgemanuals
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