Reference Guide

For Platform alerts, whenever there is a change in scope incarnation value for the events, then all the director scope alerts with
the previous scope incarnation value are closed on that node.
Scope Incarnation value for director changes when the node of the metro node or firmware is restarted. The cluster scope
incarnation values change when both the nodes are restarted on the cluster.
● If there is change in scope incarnation for alert with scope as DIRECTOR, then all the alerts (OPEN or ACK) with scope
DIRECTOR are closed on the node after the first supported event with the new incarnation value reaches the notification
service.
● If there is a change in scope incarnation for alert with scope as CLUSTER, then all the alerts (OPEN or ACK) with scope
CLUSTER are closed on the node after the first supported event with the new incarnation value reaches the notification
service.
Sorting and filtering alerts
To make the search easier among the listed alerts, the user has been provided with sorting on all the columns where the user
can sort the alerts in ascending or descending order that is based on the type of that column.
To make the search easier, the filter operation is also provided. The user can filter the alerts depending on the type of columns
except for the date columns. The date filter operation is part of historical alerts, and there you can have various filter operations
on date.
NOTE: The filter operation is case-sensitive.
Download .csv
The notifications service provides an option to the user to download the listed alerts in a .csv file.
The user can also apply filters on the listed alerts and get only the filtered alerts in the .csv file.
Default and hidden columns
By default, only the major fields are added to the alerts grid, but the user has the option to add all the columns or any of the
hidden columns.
The user can also reset the columns to default where only the default columns can be seen.
Live alerts
Live alerts represent the alerts that are generated within the window of last 48 hours. The records are up to 48 hours, but an
hour buffer window is taken which is then doubled through the timescale. So, it becomes a two-hour buffer window.
Live Platform Alerts- At any time, there is only one alert in UI related to a particular resource for a given condition_id
associated with the type of alert.
Live Hardware Alerts-There is a separate entry for each hardware alert generated. The Last updated is not updated for
hardware alerts.
Live alerts retention
The Live alerts are retained for an interval of 48 hours before adding to the historical alerts.
Events and Alerts
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