Reference Guide
Table Of Contents
- Dell EMC Storage Systems Events and Alerts Guide for the metro node appliance
- Contents
- Events and Alerts
- UI overview
- Platform alerts
- Hardware alerts
- Alert states
- Scope of the events
- Sorting and filtering alerts
- Download .csv
- Default and hidden columns
- Live alerts
- Alerts roll-up
- Historical alerts
- Alerts on remote director
- Configure alerts
- Service Monitoring Alert
- Test alerts for platform, monitor, and SMS
- Heartbeat alerts
- Mail notification
- Configure emailing notification
- Test email alert
- Supported events
Column Description
Last Updated (UTC) Date and time when the status of the alert is last changed.
User Note It shows the notes which are added through user.
Monitor alerts
Monitor alerts alert the customer if there are specific use cases. These alerts are there to keep a watch on the hardware
functionality. Monitor alerts are generated for the following scenarios:
● If any of the storage partitions becomes 80% full.
● If any of the storage partitions becomes 90% full.
● If the peer node is not pingable.
● If the iDRAC is unresponsive.
● If the NSFW crashes.
Information associated with a Monitor Alert
See the following information:
Column Description
Severity Indicates the urgency of alert:
● CRITICAL- An error has occurred that has a significant impact on the system and must
be rectified immediately. For example, a component is missing or failed, and recovery
may not be possible.
● WARNING-An error has occurred that you should be aware of but does not have
a significant impact on the system. For example, a component is working, but its
performance may not be optimum.
State Represents the state of the alert-OPEN, CLOSED, or ACK state.
OPEN-The alert is active and no action has been taken on it. The alert generating condition
still persists in the system. If the system administrator wants to reopen to pay attention to
that event, the alert status can also be changed to open from acknowledge state.
● To reopen an alert: Select the checkbox corresponding to the alert, and then click
OPEN.
ACK-After you view an alert and understand its contents, you can acknowledge that you
have read through the alert message.
● To acknowledge an alert: Select the checkbox corresponding to the alert, and then
click ACKNOWLEDGE .
CLOSED-Once, the problem condition is resolved, the event state is updated as closed.
Once closed the alerts cannot be reopened.
● To close an alert: Select the checkbox corresponding to the alert, and then click
CLOSE.
Message Indicates the cause of an event for which the alert is generated.
Severity code It represents the numerical code for the corresponding severity of the alert.
Version Indicates certificate version.
Category Indicates event category. For example, System.
Message ID Indicates ID of the event record.
Condition ID Indicates Unique ID of all defined alert definitions.
Count It represents the number of times the same alert is generated over the selected period. This
column is available for historical alerts only.
App Name It represents the device or application that originated the message.
Events and Alerts 7