Reference Guide

Hardware alerts
iDRAC alerts
For a corresponding iDRAC or hardware event, the notification service generates alert.
You can monitor the status of metro node hardware that includes alerts that are generated at hardware level. You can view
alerts that were created during the last 48 hours (default).
In the details of each alert, you can see more information including Severity, Message, and other properties. This information
is useful in troubleshooting scenarios and allows users to remediate issues seen on the system. For more information about a
particular iDRAC alert, log in to appropriate iDRAC. To log in to iDRAC UI, either you can click the iDRAC GUI button available
below the main title bar or you can directly log in to the iDRAC UI.
Information associated with a iDRAC Alert
See the following information:
Column Description
Severity Indicates the urgency of alert:
● CRITICAL- An error has occurred that has a significant impact on the system and must
be rectified immediately. For example, a component is missing or failed, and recovery
may not be possible.
● WARNING-An error has occurred that you should be aware of but does not have
a significant impact on the system. For example, a component is working, but its
performance may not be optimum.
State Represents the state of the alert-OPEN, CLOSED, or ACK state.
OPEN-The alert is active and no action has been taken on it. The alert generating condition
still persists in the system. If the system administrator wants to reopen to pay attention to
that event, the alert status can also be changed to open from acknowledge state.
● To reopen an alert: Select the checkbox corresponding to the alert, and then click
OPEN.
ACK-After you view an alert and understand its contents, you can acknowledge that you
have read through the alert message.
● To acknowledge an alert: Select the checkbox corresponding to the alert, and then
click ACKNOWLEDGE .
CLOSED-Once, the problem condition is resolved, the event state is updated as closed.
Once closed the alerts cannot be reopened.
● To close an alert: Select the checkbox corresponding to the alert, and then click
CLOSE.
Message Indicates the cause of an event for which the alert is generated.
Severity code It represents the numerical code for the corresponding severity of the alert.
Version Indicates certificate version.
Category Indicates event category. For example, System.
Message ID Indicates ID of the event record.
Condition ID Indicates Unique ID of all defined alert definitions.
Count It represents the number of times the same alert is generated over the selected period. This
column is available for historical alerts only.
App Name It represents the device or application that originated the message.
Host Name It represents IP address or network name of the remote host.
Creation Date (UTC) Date and time when the alert got generated.
6 Events and Alerts