Reference Guide

Condition
ID
Severity Call home Alert name Descriptio
n
RCA Corrective
action
Event
source
Alert type
Sustained
Success
encountered
an I/O
failure due
to retry
exhaustion
after
multiple
consecutive
I/O
completions.
I/Os to a
given disk
failed after
retry
exhaustion.
There might
be faulty
hardware
(cable,
backend
switch,
array).
array's BE
disk health,
LUN
masking,
array
configuratio
n and
physical
connection.
If the
problem
persists,
contact Dell
EMC
Customer
Support.
0x180002 ERROR True Sustained
Disk HW
A storage
volume
encountered
sustained I/
O failures
due to retry
exhaustion.
Multiple
successive
I/Os to a
given disk
failed after
retry
exhaustion.
There might
be faulty
hardware
(cable,
backend
switch,
array).
Verify
reported
array's BE
disk health,
LUN
masking,
array
configuratio
n, and
physical
connection.
If the
problem
persists,
contact Dell
EMC
Customer
Support.
DiskId Operational
Supported metro node monitor events
See the following table:
Message ID
Severity App name Description
HWM-PRT101 WARNING vplex_partition_monitor 80% disk usage
HWM-PRT102 CRITICAL vplex_partition_monitor 90% disk usage
HWM-HRT102 CRITICAL vplex-peer-heartbeat Heartbeat State Change :
Peer is not pingable from
MC-00 or MC-01.
- CRITICAL vplex_idrac_monitor iDRAC is unresponsive
- ERROR vplex-nsfw-crash GeoSynchrony failure
58 Events and Alerts