Reference Guide

Condition
ID
Severity Call home Alert name Descriptio
n
RCA Corrective
action
Event
source
Alert type
question
one at a
time by
disabling
and re-
enabling the
port in the /
clusters/
cluster-x/
directors/
director-x/
ports
context of
VPlexcli may
relieve the
issue.
0x170193 WARNING True Port High I/
O Error
Rate
{vportName
}: In the last
{seconds}
seconds at
least
{numLogins
} logins
observed a
high I/O
failure rate.
Either there
are frame
drop issues
on the
fabric or
there is an
internal
issue in the
metro node.
Check the
physical
paths to the
switch and
verify good
connectivity
through
reseat/
clean/
replacement
of cables/
SFPs as
needed.
Check the
switch logs
for
indications
of frame
drops or
other
problems. If
unable to
determine
the cause
engage Dell
EMC
Customer
Service.
VirtualPort
Operational
0x170194 CRITICAL True Port
Detected
Wedged
{vportName
} has
outstanding
activity but
made no
progress in
the last
{seconds}
seconds.
Initiating
chip dump
and
firmware
stop.
This port
has
outstanding
I/O but
failed to
make
progress for
over 60 s,
likely due to
an internal
issue.
Issue
extended
collect-
diagnostics
to collect
the chip
dump.
Engage Dell
EMC
Customer
Service.
VirtualPort Operational
56 Events and Alerts