Reference Guide
Table Of Contents
- Dell EMC Storage Systems Events and Alerts Guide for the metro node appliance
- Contents
- Events and Alerts
- UI overview
- Platform alerts
- Hardware alerts
- Alert states
- Scope of the events
- Sorting and filtering alerts
- Download .csv
- Default and hidden columns
- Live alerts
- Alerts roll-up
- Historical alerts
- Alerts on remote director
- Configure alerts
- Service Monitoring Alert
- Test alerts for platform, monitor, and SMS
- Heartbeat alerts
- Mail notification
- Configure emailing notification
- Test email alert
- Supported events
Column Description
Severity Indicates the urgency of alert:
● CRITICAL-A condition has occurred that can obstruct the functionality or can lead to
failure of the other components.
● ERROR-An error has occurred that has a significant impact on the system and must be
rectified immediately.
● WARNING-An error has occurred that you should be aware of but does not have
a significant impact on the system. For example, a component is working, but its
performance may not be optimum.
● INFO-An event has occurred that does not impact system functions. No action is
required.
● CLEAR-When a corresponding clear event is generated for the raised alert which
represents the issue is resolved at the system level.
State Represents the state of the alert-OPEN, CLOSED, or ACK state.
OPEN-The alert is active and no action has been taken on it. The alert generating condition
still persists in the system. If the system administrator wants to reopen to pay attention to
that event, the alert status can also be changed to open from acknowledge state.
● To reopen an alert: Select the checkbox corresponding to the alert, and then click
OPEN.
ACK-After you view an alert and understand its contents, you can acknowledge that you
have read through the alert message.
● To acknowledge an alert: Select the checkbox corresponding to the alert, and then
click ACKNOWLEDGE .
CLOSED-Once, the problem condition is resolved, the event state is updated as closed.
Once closed the alerts cannot be reopened.
● To close an alert: Select the checkbox corresponding to the alert, and then click
CLOSE.
Message Indicates the cause of an event for which the alert is generated.
Alert ID Represents the unique ID assigned to each alert.
Description Describes the platform alert.
Corrective Action Action to eliminate the cause of event.
Scope Represents the level of alert-Cluster or Director.
Condition ID Indicates Unique ID of all defined alert definitions.
Component System component that caused the event. Intended for service personnel.
Event Source Represents the context of the event. For example, Virtual Volume.
Event Source ID Unique ID for the source of the event. Helps to narrow down to the final component.
Resource Represents the actual resource for which the issue has occurred.
Count It represents the number of times the same alert is generated over the selected period. This
column is available for historical alerts only.
Creation Date (UTC) Date and time when the alert got generated.
Last Updated (UTC) Date and time when the status of the alert is last changed.
External RCA Represents the external Root Cause Analysis of the issue.
Additional Details Display more data received along with the alert.
User Note It shows the notes which are added through user.
Platform alerts contains two type of data-Static and Dynamic. The static data are read from firmware_event.yaml(/etc/opt/
dell/vplex) and the dynamic data read from payload.
Events and Alerts
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