Reference Guide
Table Of Contents
- Dell EMC Storage Systems Events and Alerts Guide for the metro node appliance
- Contents
- Events and Alerts
- UI overview
- Platform alerts
- Hardware alerts
- Alert states
- Scope of the events
- Sorting and filtering alerts
- Download .csv
- Default and hidden columns
- Live alerts
- Alerts roll-up
- Historical alerts
- Alerts on remote director
- Configure alerts
- Service Monitoring Alert
- Test alerts for platform, monitor, and SMS
- Heartbeat alerts
- Mail notification
- Configure emailing notification
- Test email alert
- Supported events
Condition
ID
Severity Call home Alert name Descriptio
n
RCA Corrective
action
Event
source
Alert type
diagnostics
for chip
vendor
analysis.
diagnostics
for chip
vendor
analysis.
diagnostics
for chip
vendor
analysis.
0x150018 WARNING True An attempt
to
communicat
e with the
switch has
timed out.
An attempt
to
communicat
e with the
switch has
timed out.
It likely
indicates
either a
physical
communicat
ion issue
with the
switch or a
misbehaving
switch.
Check the
physical
paths to the
switch and
verify good
connectivity
through
reseat/
clean/
replacement
of cables/
SFPs as
needed.
Check the
switch logs
for
indications
of frame
drops or
other
problems. If
unable to
determine
the cause
engage Dell
Customer
Support.
VIRTUALPO
RT
Operational
0x150019 CRITICAL True An internal
command
on this
interface
has failed
unexpectedl
y.
An internal
command
on this
interface
has failed
unexpectedl
y.
An internal
command
on this
interface
has failed
unexpectedl
y.
Contact Dell
Customer
Support.
INTERFACE Operational
0x15001d CRITICAL True Chip error
requires
manual
reset from
Dell
Customer
Support.
Chip error
requires
manual
reset from
Dell
Customer
Support.
The chip
underlying
the
specified
interface
(metro node
port) has
encountered
an error
condition
and requires
a manual
reset from
Dell
Customer
Support.
Contact Dell
Customer
Support to
manually
reset the
chip.
INTERFACE Operational
0x15001e CRITICAL True Unrecovera
ble chip
error
requires
manual
Unrecovera
ble chip
error
requires
manual
The chip
has
encountered
an error
condition
Contact Dell
Customer
Support to
manually
INTERFACE Operational
Events and Alerts 47