Reference Guide

If user enables it again, then it starts showing up future alerts that are associated with the hardware alerts and platform alerts in
the UI.
Service Monitoring Alert
If any monitoring service is stopped or failed at any given time, the service monitoring alert is generated. Under Notifications,
this alert is displayed in the monitor window of metro node inside. Initially, the severity of the alert is Warning. If the service is
down for more than 5 minutes, then the severity is changed to Critical.
This alert has following states:
OPEN- If the service is inactive, then the state of alert is OPEN.
CLOSED-If the service is activated, then the state is changed to CLOSED and severity is changed to CLEAR.
Enable monitoring service
To enable monitoring of any service, follow these steps:
1. Create a <service_name>.yaml file along with the RPM and put it into /etc/opt/dell/vplex/monitoring folder.
The format of the configuration file is as follows:
telegraf:
id: SM-TELEGRAF
name: telegraf
corrective_action: 'Please check the logs for more details.'
enabled: true
is_notification_stack: false
To generate the alerts, the field enabled must be true.
If the field is_notification_stack is false, only then the event is sent to the kafka else it logs only into the journalctl. For
now, it is true for kafka, notification, and postgresql services.
2. Before starting the vplex-service-monitor.service, put the configuration file into the folder.
3. To verify the vplex-service-monitor.service has picked up the configuration file and started monitoring, see the file
services.yaml under /etc/opt/dell/vplex/. If the file contains the service details, then the service is monitored.
Test alerts for platform, monitor, and SMS
Test alerts confirm the functionality of the notifications service.When user clicks the Test Alerts button, then three type of
test alerts (Platform, Monitor, and SMS) generate, and that confirms the flow of the events to alerts.
The user has been provided with the option to disable the test alerts. If one of the test alerts is disabled, then that alert is not
displayed in the UI, but it is stored in the database.
If both the alerts are disabled, then none of the test alerts are generated. If SMTP is configured, then TEST mail is also
generated to the provided email address.
Steps to generate Test Alerts
1. In the UI, go to the Settings.
2. Select Notifications from drop-down. The Configure Alerts page is displayed.
3. Select the Test Alerts from MORE drop-down.
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Events and Alerts