Users Guide

Why Are My Hypervisor Deployments Failing On R210 II Machines?
A timeout issue on R210 II systems produces a hypervisor deployments failure error due to the failure of the BIOS to boot
from attached ISO. To resolve this issue, manually install hypervisor on the machine.
Why Do I See Auto-discovered Systems Without Model Information In The Deployment
Wizard
This usually indicates that the firmware version installed on the system does not meet recommended minimums. In some
cases, a firmware update may not have registered on the system. Cold booting the system or reseating the blade fixes
this problem. The newly enabled account on the iDRAC must be disabled and auto-discovery reinitiated to provide model
information and NIC information to the Dell Management Plug-in.
The NFS Share Is Set Up With The ESX/ESXi ISO, But Deployment Fails With Errors
Mounting The Share Location.
To find the solution:
1. Make sure the iDRAC is able to ping the appliance.
2. Make sure your network is not running too slow.
How Do I Force Removal Of The Virtual Appliance?
1. Go to https://<vcenter_serverIPAddress>/mob
2. Click Content.
3. Click ExtensionManager.
4. Click UnregisterExtension.
5. Enter the extension key to unregister com.dell.plugin.Dell Management Plug-in, then click Invoke method.
6. In the vSphere client, power off the Dell Management Plug-in and delete it.
Entering A Password In The Backup Now Screen Receives An Error Message
If you are using the low resolution monitor, the Encryption Password field will not be visible from the BACKUP NOW
window. You must scroll down the page to enter the encryption password.
In vSphere, Clicking The Dell Server Management Tab Or Dell Management Icon Returns
A 404 Error
Check if the appliance is running; if not, then restart it from the vSphere client. Wait for a few minutes for the virtual
appliance Web service to start, and refresh the page. If the error continues, try and ping the appliance using the IP
address or fully-qualified domain name from a command line. If the ping does not resolve, review your network settings
to make sure they are correct.
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