Update Manual

Firmware Update for datacenters and clusters using the Dell Management Plug-in for VMware vCenter

Version Affected: All

Issue 2: After completing the firmware updates using the Dell Management Plug-in, an inventory

may not be automatically initiated on the updated servers. The firmware versions displayed may

show previous values until a new inventory has completed.

Resolution/Workaround: Verify inventory has completed successfully following a firmware update

and prior to viewing firmware versions or scheduling any new firmware update jobs.

Version Affected: All

Known firmware compatibility issues

Issue1: Using the Dell Management Plug-in to upgrade a Broadcom NetXtreme II 10Gigabit Ethernet

adapter (BCM57712) from firmware version of 6.2.x or less, or downgrade to a firmware version of

6.2.x or less is not supported.

Resolution/Workaround: There is a known issue with the Broadcom NetXtreme II 10Gigabit Ethernet

adapter (BCM57712) where updating the adapter from firmware version of 6.2.x or less, or downgrade

to a firmware version of 6.2.x or less fails when the update is applied using the Lifecycle Controller.

When attempting to perform this update using the Dell Management Plug-in, the update may

incorrectly show that it completed successfully; however, the firmware update will have failed and

remain at the previous level. One way to successfully update the adapter software for the Broadcom

NetXtreme II 10Gigabit Ethernet adapter (BCM57712) is for customers to update the adapter firmware

from an operating system.

Note: When using the one-to-many firmware update, avoid selecting to update the Broadcom

NetXtreme II 10Gigabit Ethernet adapter (BCM57712) with a version of 6.2.x or less.

Issue 2: Using Dell Management Plug-in to update an Intel Network card with the firmware version of

13.5.2 is not supported.

Resolution/Workaround: There is a known issue with Dell PowerEdge 12th generation servers and some

Intel Network cards with a firmware version of 13.5.2. Updating some models of Intel network cards at

this version of firmware will fail when the firmware update is applied using the Lifecycle Controller.

Customers with this version of firmware must update the network driver software using an operating

system. If the Intel Network card has a version of firmware other than 13.5.2, you can update using

Dell Management Plug-in. For more information, see

http://en.community.dell.com/techcenter/b/techcenter/archive/2013/03/20/intel-network-

controller-card-with-v13-5-2-firmware-cannot-be-upgraded-using-lifecycle-controller-to-v13-5-6.aspx

Note: When using the one-to-many firmware update, avoid selecting Intel network adapters that are at

version 13.5.2, as this will fail and stop the update task from updating remaining servers.