Owner's Manual

Issue 25: OpenManage Server Administrator (OMSA) Deployment task will fail for a managed device that
does not have the required disk space to install OMSA on it. Error message would say "The task was killed
because it took longer than the allotted time". Ensure that managed device has sufficient disk space in
the default drive before you re-run the deployment task.
Issue 26: On few occasions, OpenManage Server Administrator (OMSA) Deployment task wizard throws an
error message:
“Failed to create Dell OpenManage Server Administrator Delivery Task”.
Restart the following Altiris services and try running the task again:
Altiris Object Host Service
Altiris Service
Altiris Support Service
Altiris Client Task Data Loader
Altiris Client Message Dispatcher
Issue 27 : While Pushing OpenManage Server Administrator from Dell Management Console to Linux
Machine, if the signature file extension is not “.sign” then the Server Administrator Push fails without any
error.
Dell Patch Management Solution
Issue 28: Use update catalogs and package repository from the same source. It is recommended that you
use the update catalogs and package repository from the same source. Although Patch Management
Solution for Dell systems allows you to mix online and offline locations for catalogs and update packages,
this may cause problems with the availability of packages described by the catalog.
Issue 29: Identical server names may produce errors in the second-level report results. Drilling down into
report results may produce errors if you have two servers with identical names in a production
environment.
Issue 30: The Applicable Computers by Individual Update report may display duplicate entries in the first
tier report results. The duplicate entries are actually different releases of the update that appear with
the same name.
Issue 31: To update Dell OS Driver pack using Dell Management Console using the Lifecycle Controller on
the managed node, download the catalog from ftp.dell.com. Catalog downloaded using the offline option
(Server Update Utility catalog) does not contain the windows updates that Dell Management Console
requires.
Issue 32: For Altiris agent based updates, Rollout Jobs fail to complete because the final system reboot
does not occur.
A server receiving updates from the Dell Management Console may fail to reboot automatically if the
Altiris Power Control task fails to execute.
Issue 33: Internet Explorer Memory usage is high when you work with the Dell Patch Management solution.
Internet Explorer allocates memory when a new window is opened and does not free the entire memory
when that window is closed. Eventually this decreases the system performance.
Resolution: Close all browser windows and reopen Internet Explorer.
Issue 34: SQL memory usage is high when working with Dell Patch Management solution. The Dell Patch
Management solution involves high use of SQL memory and affects system performance. Dell recommends
a system with minimum 4 GB RAM and the following SQL memory settings:
Total System Memory Maximum Memory Setting
2 GB 500 MB (minimum SQL Express memory is 256 MB)
4 GB 750 MB (minimum SQL Server memory is 512 MB)
8 GB 3.5 GB
16 GB 8 GB