Owner's Manual
ESX 3.5 U4
ESX 4.0
ESX 4.1
Prerequisites for the VM install:
Minimum 4GB Virtual RAM
Minimum 4 Virtual Processors
Physical server should have VT enabled processors
Use a remote SQL database
Variations on this configuration may work, but have not been tested.
See http://www.symantec.com/business/support/index?page=home - 45258 and 45257 for
additional details.
Upgrade
When upgrading to Dell Management Console 2.0.3, take note of the following:
Launch Symantec Installation Manager (SIM).
Start -> All Programs -> Symantec -> Symantec Installation Manager -> Symantec Installation
Manager
You may have to update the SIM first.
After SIM launches, click Install New Products and select Dell Management Console.
Note: YouwillneedanInternetconnectionontheserverwheretheupgradeisbeingperformed.
Open Issues and Resolutions
Fixed Issues/de
Issue1: Dell Management Console 2.0.3 is not displayed under “View and Install Updates” in SIM.
Resolution: To upgrade to Dell Management Console 2.0.3, click ”Install new products” and select Dell
Management Console 2.0.3.
Issue2: DMC only supports 32-bit Internet Explorer. 64-bit Internet Explorer is not supported.
Issue 3: You must restart the Altiris Agent after the network card is disabled in a dual-homed environment
The Altiris Agent does not bind to a particular network card, but it attempts to connect to the fully-
qualified domain name. So, if you are using a connection-specific DNS name and disable the connection,
you may experience an issue.
Resolution: Reset the Altiris Agent.
To reset the Altiris Agent, do the following:
1. Right-click the round yellow icon in the lower right-hand corner of the screen and select Altiris Agent.
2. Select the Task Status tab and click Reset Agent.
3. Wait until this message is displayed: Registered with <your_NS_server_name>. The agent is now reset.
Issue 4: Dell Management Console may experience multiple longevity issues when opened for extended
periods. It is recommended to close the console (browser) when not in use.