Owner's Manual

- ‘Install Documentation’
- ‘Install Language Support’ and,
- ‘Install Migration Wizard Components for migrating Dell Management Console data’
If only some of the above three components are selected at the time of DMC installation, for the
remaining non-installed components SIM may show install option as grayed out.
To enable the install option for the non-installed components, go to 'Settings' tab and click
'Update Now' button.
 To view the Tutorials on the DVD, make sure you have Windows Media Player installed. In
Windows Server 2008 this comes with Desktop Experience: http://technet.microsoft.com/en-
us/library/cc772567.aspx
 During install, take note of the following:
- Do not disable or disconnect any network port while the installation is in progress.
- Dell Management Console may require more available ports for agentless monitoring
support. This change requires a system restart. http://technet.microsoft.com/en-
us/library/cc758002%28WS.10%29.aspx
- If you are using a remote SQL database on a system that has its firewall enabled, ensure
that the firewall ports are open for the SQL Server instance to which the Symantec
Platform will connect; otherwise you will encounter errors during installation.
Alternatively, disable the firewall completely.
- Refer to this article on How to configure SQL Server 2005 to allow remote connections:
http://support.microsoft.com/kb/914277
- Refer to this article for an overview and network port requirements for the Windows
Server system: http://support.microsoft.com/kb/832017
- To prevent Microsoft Windows Installer conflicts, do not run another install while Dell
Management Console installation is in progress.
- Register at http://www.dell.com/openmanage/register to receive a free Dell
Management Console license. When installing the free Dell Management Console license,
the license Web part is removed from the Dell Management Console portal page and you
can customize the portal page.
 After installing Dell Management Console 2.0.3, do the following:
- Enable the Altiris(R) Agent upgrade policy so that the Agent-based functionality is not
interrupted.
- For Windows Altiris Agent:
Go to Settings > All Settings > Agents/Plug-ins > Altiris Agent > Windows > Altiris Agent for
Windows - Upgrade. Change this policy to On and save changes.
- For Linux Altiris Agent:
Go to Settings > All Settings > Agents/Plug-ins > Altiris Agent UNIX/Linux/Mac > Altiris
Agent for UNIX/Linux/Mac – Upgrade.
Change this policy to On and save changes.
- After a successful upgrade of the Altiris Agent on the Dell Management Console system, if
the Monitor Agent service has stopped, ensure that you restart the service manually.
- Be aware the proper operation of the Altiris agent on the managed systems may require
opening ports on any firewall that may be in operation. See the Dell Management Console
Ports document in the Dell Management Console section of the www.delltechcenter.com
website.
Refer to this whitepaper for information on network ports used DMC:
http://en.community.dell.com/groups/dell_management_console/media/p/19527831.asp
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Installing Dell Management Console into a Virtual Machine (VM)
Dell Management Console is tested to install in the following VM environment: