Owner's Manual

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Note: ThisCLIsoftwarecanbedownloadedfromhttps://powerlink.emc.com.
Installation
Prerequisites
SQL Server Updates
The recommended SQL Server Updates are:
 SQL Server 2005 SP1 or SP2 or SP3 is required for using SQL Server 2005 as the default database.
 Optimize your SQL Server maximum memory settings as indicated in Microsoft(R) knowledge base
articles KB321363 and KB319942. This configuration may significantly improve product
performance.
 Altiris KB location http://www.symantec.com/business/support/index?page=home
- #34345 "Notification Server performance issues due to SQL index fragmentation"
- #38917 "Links to Notification Server/SQL Server Maintenance and Tuning Articles"
Note1: EnsurethatduringinstallationoftheSQLServer2005/2008,youselectacase‐insensitivecollationsetting.If
youselectacase‐sensitivecollationsetting,thentheagenthealthWebpartforanindividualdiscovereddevicewill
notcontainanyinformation.
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Note2: Thedefaultcollation
settinginSQLServer2005/2008iscase‐insensitive.
Installation and Configuration Notes
 If you want to upgrade the Windows Server 2008 R2 to Windows Server 2008 R2 SP1 - If you
already have DMC 2.0/2.0.1 installed, upgrade to DMC 2.0.2 first and then upgrade the operating
system from Windows 2008 R2 to Windows 2008 R2 SP1. Otherwise DMC 2.0.2 upgrade may fail if
the Operating system upgrade is performed first.
 Installing Dell Management Console version 2.0.3.
The Dell Management Console Install Guide is available on the Dell Tech Center website at
www.delltechcenter.com. See the Dell Management Console page in the OpenManage Systems
Management section.
Also see the Dell Management Console User’s Guide on the Dell Support website at
support.dell.com/manuals for more information on installing the Dell Management Console.
 Symantec Installation Manager (SIM) is the installer for Dell Management Console. To start
installing DMC 2.0.3, you need to have an Internet connection to download the components (MSIs)
required for installation through SIM.
If you do not have access to the Internet, you can create an installation package by installing SIM
on a system with internet connection. Launch SIM, click "Create installation package" and select
“Dell Management Console (version number)”. This creates an installation package. Copy the
installation package to the server you would like to install DMC.
 When SIM is launched for first time prior to DMC install, it may throw an error dialogue box saying
"Symantec Installation Manager has encountered a fatal exception and cannot continue. Please
see the log file for more information". This is a known issue, this error occurs as SIM tries to
point to global product listing instead of dell product listing. Work around for this is to continue
the installation without clicking "ok" on the exception dialog box.
 For DMC 2.x installation we have the following three optional components: