Owner's Manual
the "Monitor Target" web part for the monitor policies and metrics. Ensure that you run automation policy
or reset the Monitoring Agent to pick up the latest changes.
Issue 54: If Performance monitoring is not working, it may be due to:
The performance polices are not enabled by default. See the Dell Management Console User’s Guide
or the tutorial video for details on how to enable these policies.
Performance policies for Windows require Windows 2003 or greater.
The server you are attempting to monitor must be classified as a Dell Computer. This is a licensing
restriction of the limited license.
For WMI support, the credentials defined in the connection profile at the time the device was
discovered must be valid credentials for that device. If the credentials are no longer valid for the
device, the device must be re-discovered with the proper credentials.
The last discovery for the device must have included the WMI protocol. When a device is discovered,
it will only use the latest connection information to communicate with the device.
Issue 55: If any Group Metric target is changed from the default value to a custom target, this custom
target must also be added to the policy. Changing this target will also force the group metric report to use
this same target. Data from the old target will no longer be visible in the report. The new target must
not be created from the monitor UI as this applies additional filters on the target and it will not work.
Issue 56: Under certain circumstances, the custom target may not display properly in the Monitor
Resources by Status Web part.
Issue 57: If Performance Viewer is launched in 64 bit Internet Explorer instance on Microsoft Windows 2008,
you will get errors like "An error has occurred during initialization of performance viewer. Re-installing
performance viewer ActiveX controls may resolve the problem". In this release DMC supports 32 bit
internet explorer, which is default browser on Microsoft Windows 2008.
Issue 58: In a maximum configuration environment consisting of 1000 devices or more, where health and
power monitoring are enabled, it is not recommended to run Health Monitor Email task as it may result in
SQL deadlocks and performance degradation.
Network Discovery and Inventory
Issue 59: SNMP Discovery of Windows Server 2008 Devices An SNMP-only network discovery task will fail to
discover a system if that system is running Windows Server 2008 with its Network discovery feature
disabled.
Perform the following steps to enable Network discovery on the target server:
1. Navigate to the target system's Control Panel.
2. Select Network and Sharing Center.
3. In the Sharing and Discovery section, set Network discovery to On.
Issue 60: IPMI Discovery: For proper classification of the IPMI device, the Channel Privilege Level Limit on
the IPMI device and the IPMI Privilege level of the connection profile must match. If these levels do not
match, the device will be classified as a Network Resource.
The following table lists the appropriate level relationships:
IPMI Device Channel Privilege Level Limit Connection Profile IPMI Privilege level
Administrator admin
Operator operator
User User
Issue 61: Discovery of Microsoft High Availability (HA) Clusters HA Clusters can be discovered using SNMP
only. The discovery task that is intended to discover HA Clusters must have SNMP enabled in its
Connection Profile and the associated credentials must be correct for the target devices.