Owner's Manual

88 Monitoring and Alerting
extremely important not to elevate the component status of any
element as this may lead to an assumption that the component is bad,
but, the change in status may be due to some rollup status. Therefore,
Dell Management Console will not always match the OpenManage
Server Administrator user interface for storage drill-down status.
• Use the latest OpenManage version supported for a hardware to prevent
errors due to differences in the counters supported in different
OpenManage versions.
• All instances for a single counter share a single alert and new alert is not
generated when another instance goes to a non-normal state. For example,
if there are four temperature probes and an alert is received due to one
probe being in a warning state, then even if the another one of the
temperature probes goes into a warning state a new alert is not generated.
• A probe instance naming may not match in the OpenManage Server
Administrator user interface and the Dell Management Console user
interface.
About Monitoring
The Monitor solution allows real-time monitoring of discovered devices
through either an agent or agentless interface as defined in the monitor policy.
NOTE: In the context of Dell Management Console, agent-based means the
Altiris™ agent is installed on the target systems; whereas
agentless means the
Dell systems management agent—Dell OpenManage™ Server Administrator—is
installed on the target systems.
NOTE: Symantec Inc. has acquired Altiris
®
Inc. and this document may have mixed
references to both Altiris and Symantec.
A policy defines a set of rules and a target group on which to execute these
rules. The rules define the data to monitor and the conditions on which to
raise alerts or take some action. Metrics define the data to be monitored and
the poll interval for retrieving that data. Dell policies define metrics, rules,
and policies to enable health and performance monitoring for Dell hardware.
NOTE: See the Symantec™ User’s Guide on the Monitor Solution™ for
more information.
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