Owner's Manual

54 Configuring Discovery and Inventory Settings
NOTE: Dell recommends that you use caution when enabling this feature.
A high number of alerts from an unmanaged device could cause Dell Management
Console to stop responding.
Troubleshooting Discovery
To troubleshoot Discovery issues, use any one or all of these tools:
• Dell Troubleshooting Tool
• Network Discovery Logs
• Altiris™ Log Viewer
• Other Troubleshooting Tools
The Dell Troubleshooting tool is available with the Dell Management
Console installables; and with this tool, you can find the cause for
connectivity issues. For more information, see the readme; available at the
following location: <DMC DVD>\Tools\Troubleshoot\Readme.txt.
For troubleshooting the Discovery related issues, see the Dell Management
Console - Trouble shooting Guide at the following location:
en.community.dell.com/groups.
Network Discovery Logs
See “Discovery Logs.”
Altiris Log Viewer
To view the Altiris Log Viewer:
1
On the system where you installed Dell Management Console, click the
Start button.
2 Select Programs  Altiris  Diagnostics  Altiris Log Viewer .
The
Altiris Log Viewer is displayed.
Other Troubleshooting Tools
• IPMI Connectivity Tools
For example, ipmish.exe, ipmitool.exe
•SNMP MIB Browser
For example, MG-SOFT MIB Browser
• Network Protocol Analyzer
book.book Page 54 Monday, April 19, 2010 5:19 PM