Owner's Manual

Monitoring and Alerting 115
Forcing a Client Policy Update
A Client Policy update occurs every hour, by default.
1
In the Notification Server, on the Windows toolbar, right-click the
Altiris Agent icon and select Altiris Agent Settings .
2 In the Altiris Agent dialog box, first click Send , then click Update .
3 In the Configuration section, verify the requested and changed times
match or that the
changed time is recent after the update.
This indicates that the configuration has changed, but the agent still needs
to reset for the changes to be observed.
It may take a few minutes or more (time required increases with the
number of devices monitored) for the monitor agent to reset. After the
reset, metrics are available in the
Performance Viewer when that data is
retrieved.
NOTE: All metrics for the same device may not be retrieved at the same time.
Also, depending on the Connection Profile you use, the metrics displayed may
vary. For more information on Connection Profiles, see “Creating a New
Connection Profile“and “Editing the Default Connection Profile."
Cloning a Policy for Monitoring Different Devices
with Different Thresholds
This procedure is only necessary if you want to have a policy or subset of a
policy evaluating two or more groups of devices to different threshold values
at the same time.
Metrics and rules are defined globally. This means that any modification to
these values will affect all references of the metric or rule.
To make changes specific to a device or group of devices as well as maintain
the original values on another group of devices, clone the metric or rule
and then create a new policy to reference the clone instead of the original
metric or rule.
book.book Page 115 Monday, April 19, 2010 5:19 PM