Owner's Manual

The connection profile for WS-MAN protocol must be created on the
server where Dell Management Console is installed.
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Install & Upgrades
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* In the Install New Products screen of Symantec Installation Manager,
there is a check-box for Show all available versions. When you install
Dell Management Console from the DVD, the previous versions are not available.
To get older versions, you must install Dell Management Console online through
the global product listing.
* To point to the online global product (GPL) listing to get the latest
Symantec solutions and updates:
1. You need a connection to Internet to reach the GPL online.
2. After verifying that you can access the Internet, launch the
Symantec Installation Manager through Program Files > Altiris >
Symantec Installation Manager.
3. Click Settings in the start-up page of SIM.
4. Click Change product listing and type
http://www.solutionsam.com/solutions/pl/symantec.pl.xml.
5. Click OK.
You can access the latest solutions and updates in the Install New Products page.
* To completely remove DMC from your system, use add/remove program instead
Of the SIM installer.
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* Upgrade of Dell Management Console, Dell Client Manager and SMS to the
latest version fails. During the initial installation or upgrade of
products/solutions, Symantec Installation Manager (SIM) fails during the
stop or restart of services. If you try to restart the service
(in this case the service failing was the Altiris Service) manually,
the following message is displayed: Failed while starting service:
AeXSvc Configuration failed while attempting: Restarting services...
If you try to restart the Altiris Service manually, the following message is displayed:
Error 1053: The service did not respond to the start or control request in a timely fashion.
Then the Altiris Service stays in 'starting' mode and does not starts
(until you reboot the machine or run NET STOP 'service name')
Resolution: In the Properties' tab of the service, change the AppID from
Local Admin Account to a Domain Admin/LocalSystem account that allows the
services to keep running, starting, and stopping properly.
More information is in the Altiris KB:
https://kb.altiris.com/article.asp?article=48505&p=1
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Application Launch Solution
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* Launching Server Administrator for a second time on the same browser
results in an error. This is expected behavior. As the part of security
fix for XSRF (Cross site request forgery), Server Administrator validates