Users Guide

Table Of Contents
Troubleshooting the viewing and exporting of Lifecycle Controller logs
When you view the Lifecycle Controller logs for a single system or a collection, the grid view can display the following values — -1 in
the
No. Column, Not Available in the Category, Description, and ID columns.
The possible reasons and resolutions are as follows:
Lifecycle Controller is running other tasks or processes and hence cannot retrieve the Lifecycle Controller logs for the system or
collection.
Resolution: Wait for sometime and retry retrieving or refreshing the logs for the system or collection to view the logs again.
Lifecycle Controller cannot access the given CIFS share.
Resolution: Check the permissions on CIFS share and make sure that the share is accessible from Lifecycle Controller target
systems.
The Site Server cannot access the given CIFS share.
Resolution: Check the permissions on CIFS share and make sure that the share is accessible from Site server.
The given CIFS share is read-only share.
Resolution: Provide the details for a share location with both read and write enabled.
The exported .XML file is not formed.
Resolution: For more information, see the Dell Lifecycle Controller 2 Version 1.00.00 User’s Guide available at Dell.com/
support/home.
Upgrading the target system from Lifecycle Controller version 1.3 or 1.4 to Lifecycle Controller version 1.5.
Resolution: Export the Lifecycle Controller logs, run a Lifecycle Controller wipe through Unified Server Configurator, reinstall
Unified Server Configurator, and re-generate the Lifecycle Controller Logs.
Deploying the operating system on Dell’s 13th generation of
PowerEdge servers using WinPE 3.0
As the drivers for USB3.0 are not available in WinPE 3.0, the OS deployment may fail if the BIOS config settings for USB 3.0
Setting and Memory Mapped I/O above 4 GB are enabled.
Solution: To boot to winPE3.x (32–bit and 64–bit) in BIOS boot mode on Dell’s 13th generation of PowerEdge servers, disable USB
3.0 Setting and Memory Mapped I/O above 4 GB.
You can update disable the Usb3Setting and MmioAbove4Gb settings in the BIOS Config window by creating a profile on
theSystem Viewer and use it for deployment. For more information, refer to the Dell OpenManage Deployment Toolkit Readme.
Issues and resolutions
Issue 1
Issue: When you deploy an operating system on a target system with iDRAC configured in a shared network mode, the Windows PE
environment may fail to startup on the network drivers, causing the system to restart before reaching the task sequence.
Resolution: This is because the network does not assign IP addresses fast enough. To avoid this issue, ensure that you enable
Spanning Tree and Fast Link on the network switch.
Issue 2
About this task
Issue: If the Lifecycle Controller of a system is in use, the system is not discovered.
Resolution: If a system does not show up in a collection, verify whether the log file contains the following error message: Lifecycle
Controller in use. If it contains the error message:
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