Users Guide

Table Of Contents
7
Troubleshooting
This topic list the issues and steps to troubleshoot them.
Configuring Dell provisioning web services on IIS
The installer configures the Dell Provisioning Web Services for Internet Information Services (IIS) automatically during installation.
This section contains information to configure Dell Provisioning Web Services for IIS manually.
Dell provisioning web services configuration for IIS 7.0 or IIS 7.5 or IIS 8.0 or IIS 8.5
About this task
To configure Dell provisioning web services for IIS 7.0 or IIS 7.5 or IIS 8.0 or IIS 8.5:
Steps
1. Create a new application pool called Provisioning Web Site and assign it to the website.
2. Perform the following steps on the Provisioning Web Site:
In IIS Manager, right-click Provisioning Web Site, and select Properties.
Click the Home Directory tab.
Under Application Pool, select Provisioning Web Site.
3. On the website, set the default document to handshake.asmx and remove any other default documents.
4. Using the Certificates MMC plug-in, install the PS2.pfx certificate into the system’s Personal store.
5. Install the RootCA.pem into the system’s Trusted Root Certificate Authorities store.
6. Import the ProvisioningCTL.stl Certificate Trust List file to Intermediate Certificate Authorities.
7. Create an SSL certificate configuration that applies the imported Certificate Trust List. At the command prompt, paste the
following command:
netsh http add sslcert ipport=0.0.0.0:4433 appid={6cb73250-820b-11de-8a39-0800200c9a66} certstorename=MY
certhash=fbcc14993919d2cdd64cfed68579112c91c05027 sslctlstorename=CA sslctlidentifier="ProvisioningCTL"
8. To enforce SSL and client certificates for the website, do the following:
Add an SSL binding to set the port to 4433 and to use the DellProvisioningServer certificate. A warning displays that the
certificate is assigned to another program.
Click OK.
Remove the HTTP binding for port 4431.
Select the required SSL option.
Select the required client certificates option.
Click Apply.
Dell auto-discovery network setup specification
For information on auto-discovery error messages, descriptions, and response actions, see the Dell Auto-Discovery Network Setup
Specification document at delltechcenter.com
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