Setup Guide
4
Troubleshooting
Errors during Dell Provisioning Service (DPS) installation on system
If you specify incorrect system name or user credentials for accessing the site server while installing DPS on a system other than
the site server, the information is not authenticated by the installer, and the installation is completed.
However, when DPS is trying to access the site server, failure to access the site server occurs. When such failure occurs; from the
DPS installation directory location, in the file import.log, check the log information for the following error message:
ERROR2011-10-14 03:01:02 - SCCMProxy::Connect()-Failed to connect - Error The RPC server is
unavailable. (Exception from HRESULT: 0x800706BA)at
Microsoft.ConfigurationManagement.ManagementProvider.WqlQueryEngine.WqlConnectionManager.Con
nect(String configMgrServerPath)
If the error message is present, then install DPS again and provide the correct system name.
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