Users Guide

Table Of Contents
Troubleshooting
This topic list the issues and steps to troubleshoot them.
Topics:
Configuring Dell provisioning web services on IIS
Dell auto-discovery network setup specification
Troubleshooting the viewing and exporting of Lifecycle Controller logs
Deploying the operating system on Dells 13th generation of PowerEdge servers using WinPE 3.0
Issues and resolutions
ESXi or RHEL deployment on Windows systems moves to ESXi or RHEL collection, but not removed from Windows
Managed Collection
Configuring Dell provisioning web services on IIS
The installer configures the Dell Provisioning Web Services for Internet Information Services (IIS) automatically during
installation.
This section contains information to configure Dell Provisioning Web Services for IIS manually.
Dell provisioning web services configuration for IIS 7.0 or IIS 7.5 or
IIS 8.0 or IIS 8.5
To configure Dell provisioning web services for IIS 7.0 or IIS 7.5 or IIS 8.0 or IIS 8.5:
1. Create a new application pool called Provisioning Web Site and assign it to the website.
2. Perform the following steps on the Provisioning Web Site:
In IIS Manager, right-click Provisioning Web Site, and select Properties.
Click the Home Directory tab.
Under Application Pool, select Provisioning Web Site.
3. On the website, set the default document to handshake.asmx and remove any other default documents.
4. Using the Certificates MMC plug-in, install the PS2.pfx certificate into the systems Personal store.
5. Install the RootCA.pem into the systems Trusted Root Certificate Authorities store.
6. Import the ProvisioningCTL.stl Certificate Trust List file to Intermediate Certificate Authorities.
7. Create an SSL certificate configuration that applies the imported Certificate Trust List. At the command prompt, paste
the following command:
netsh http add sslcert ipport=0.0.0.0:4433 appid={6cb73250-820b-11de-8a39-0800200c9a66}
certstorename=MY certhash=fbcc14993919d2cdd64cfed68579112c91c05027 sslctlstorename=CA
sslctlidentifier="ProvisioningCTL"
8. To enforce SSL and client certificates for the website, do the following:
Add an SSL binding to set the port to 4433 and to use the DellProvisioningServer certificate. A warning displays that
the certificate is assigned to another program.
Click OK.
Remove the HTTP binding for port 4431.
Select the required SSL option.
Select the required client certificates option.
Click Apply.
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