Users Guide

Issue 11

Issue: During Discovery and Handshake, the DPS.log displays numerous createDellCollecions() Either

Connection Mgr param is NULL or Collection not yet created messages.

Resolution: This issue occurs when the account entered to access Configuration Manager does not have

permissions to create collections. For more information on setting permissions, see Dell Auto-Discovery

Network Setup Specification.

Issue 12

Issue: When an account is cloned from an existing account in Configuration Manager, it is not

automatically added to the SMS_Admins group.

Resolution: Verify that the account exists in this group. Verify the Dell Provisioning Server user

permissions and perform a WBEMTest connection to validate your account. Reset and rediscover your

systems.

Issue 13

Issue: Installation fails while installing DLCI for Configuration Manager version 1.3 on Microsoft Windows

2008 32-bit SP2 with the User Account Controller (UAC) option turned on.

Resolution: Turn off UAC and reinstall DLCI for Configuration Manager version 1.3. Alternatively, you can

install DLCI for Configuration Manager using the Command Line Interface (CLI). Before you do so, right-

click the installer, select Properties, click on the Compatibility tab and select the Run as Administrator

option.

Issue 14

About this task

Issue: The Deploy option does not appear in an existing task sequence after uninstalling and reinstalling

DLCI for Configuration Manager.

Resolution: Open the task sequence for editing, re-enable the Apply option, and click OK. The Deploy

option appears again.

To re-enable the Apply option:

Steps

1. Right-click the task sequence and select Edit.

2. Select Restart in Windows PE. In the Description section, type any character and delete it so the

change is not saved.

3. Click OK.

This re-enables the Apply option.

Issue 15

Issue: The System Viewer Utility does not display the latest RAID configuration.