Users Guide

Table Of Contents
Issue 16
Issue: The Modular systems cannot use the hostname in the path to the CIFS share but monolithic systems can use the
hostname.
Resolution: For Modular systems you must specify the IP address of the CIFS share.
Issue 17
Issue: When you are updating the systems with the latest firmware, if the Dell Update Packages (DUPS) take longer than 50
minutes to download over a WAN, then the update task may fail.
Resolution: If you face this problem, then you must copy the repository that contains the updates to the local network of the
systems you are updating.
Issue 18
Issue: If you have discovered systems with Dell Lifecycle Controller Integration for Configuration Manager version 1.0 or 1.1 and
updated the firmware after upgrading to version 1.2 or 1.3, then you must re-discover the systems if you change their hostname
during OS deployment.
Resolution: Ensure that you upgrade Lifecycle Controller of the target systems to version 1.4 or later and upgrade iDRAC on the
target systems to version 1.5 or later for monolithic systems and version 3.02 or later for modular systems.
Issue 19
Issue: When you are importing the backup image for a system or a collection, and you specify an invalid backup file passphrase,
the following error is displayed on the Task Viewer:
Backup File passphrase is invalid. Host system has shut down due to invalid passphrase.
Specify a valid passphrase and rerun the task.
Resolution: To resolve this issue, restart the workflow to import the backup image and re-submit the task to the Task Viewer.
For more information, see Importing the System Profile.
Issue 20
Issue: When the Backup or Restore operations are in progress for a collection, you cannot view the Lifecycle Controller Logs for
the collection. The cause for this is that the Lifecycle Controller is busy running the Backup or Restore tasks that are running.
Resolution: To view the Lifecycle Controller Logs, click Refresh on the Lifecycle Controller Logs screen after the Backup or
Restore tasks are complete.
Issue 22
Issue: When you continuously add Lifecycle Controller Logs, or one or more of the components continuously create log entries,
you may not view the Lifecycle Controller Logs for the collection.
Resolution: To view the Lifecycle Controller Logs, click Refresh on the Lifecycle Controller Logs screen after waiting for a short
period.
Issue 22
Issue: Creation of unattended operating system media takes a long time in a non-windows operating system deployment.
Resolution: During non-windows operating system deployment, Dell Lifecycle Controller Utility creates the unattended operating
system media using the NFS share. If NFS share responds slow, this step takes more time. Use NFSv3 preferably on a server
running Red Hat Linux operating system.
64
Troubleshooting