Users Guide

Table Of Contents
Issue 3
Issue: The Create Lifecycle Controller Boot Media option may fail if you have not specified local folder locations for the
source and destination folders.
Resolution: Ensure that the source and destination paths used are local paths. For example, C:\ <folder name>.
Issue 4
Issue: If the iDRAC version is older than the supported versions in any of the target systems, the Boot to vFlash option in the
Deploy Operating Systems workflow may fail.
Resolution: On a rack and tower server, ensure that it has iDRAC version 1.3 firmware or newer. On a blade server, ensure that
it has iDRAC version 2.2 or newer.
Issue 5
Issue: When you are deploying an operating system using the Launch Config Utility, the advertisements of the task sequence
are not displayed on the screen.
Resolution: Ensure that you advertise against the exact collection you plan to deploy to, as advertisements against a parent
collection does not apply to the child collection(s).
Issue 6
Issue: While deploying Microsoft Windows Server 2008 R2 from Configuration Manager SP1 R2 with Windows Automated
Installation Kit (Windows AIK) 1.1, the following error message is displayed:
Operation failed with 0X80070002. The system cannot find the file specified.
Resolution: This issue occurs if you use a Windows PE 2.X based boot image created with Windows AIK 1.X for deploying
Microsoft Windows Server 2008 R2. Ensure that the task sequence deploying Microsoft Windows Server 2008 R2 uses a
Windows PE 3.0 or later based boot image created with Windows AIK 2.X or later. For more information, see the Microsoft
Technet site at technet.microsoft.com.
Issue 7
Issue: If the target system has an older version of BIOS that does not support a particular method, the following error message
is displayed in the DLCTaskManager.log file:
Installed BIOS version does not support this method.
Resolution: Update the BIOS to the latest supported version.
Issue 8
Issue: If the Lifecycle Controller on the target system is locked by another process, the following error message is displayed in
the DLCTaskManager.log file:
Lifecycle Controller is being used by another process.
Resolution: Ensure that the iDRAC of your system is not in POST state.
Issue 9
Issue: If you do not enter the service tag name of the target system correctly, the discovery and handshake fails and the
following error message is displayed:
[Server Name] - Handshake - getCredentialsInternal():[Server Name]: NOT AUTHORIZED: No
credentials returned
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Troubleshooting