Setup Guide

Troubleshooting

Errors During Dell Provisioning Service (DPS)

Installation on System

When installing DPS on a system other than the site server, if you specify incorrect system name or user credentials for accessing the site

server, the information is not authenticated by the installer, and the installation is completed.

However, when DPS is trying to access the site server, failure to access the site server occurs. When such failure occurs; from the DPS

installation directory location, in the file import.log, check the log information for this error message:

ERROR2011-10-14 03:01:02 - SCCMProxy::Connect()-Failed to connect - Error The RPC server is

unavailable. (Exception from HRESULT: 0x800706BA)at

Microsoft.ConfigurationManagement.ManagementProvider.WqlQueryEngine.WqlConnectionManager.Conne

ct(String configMgrServerPath)

If the error message is present, then install DPS again and provide the correct system name.

Topics:

• Deploying the operating system on Dell’s 13th generation of PowerEdge servers using WinPE 3.0

Deploying the operating system on Dell’s 13th

generation of PowerEdge servers using WinPE 3.0

As the drivers for USB3.0 are not available in WinPE 3.0, the OS deployment may fail if the BIOS config settings for USB 3.0 Setting and

Memory Mapped I/O above 4 GB are enabled.

Solution: To boot to winPE3.x (32–bit and 64–bit) in BIOS boot mode on R730, R730 XD, R630, and T630, disable USB 3.0 Setting

and Memory Mapped I/O above 4 GB.

You can update disable the Usb3Setting and MmioAbove4Gb settings in the BIOS Config window by creating a profile on theSystem

Viewer and use it for deployment. For more information, refer to the Dell OpenManage Deployment Toolkit Readme.

18 Troubleshooting