Users Guide

Resolution: This issue occurs when the account entered to access ConfigMgr does not have permissions

to create collections. For more information on setting permissions, see Dell Auto-Discovery Network

Setup Specification.

Issue 12

Issue: When an account is cloned from an existing account in ConfigMgr, it is not automatically added to

the SMS_Admins group.

Resolution: Verify that the account exists in this group. Verify the Dell Provisioning Server user

permissions and perform a WBEMTest connection to validate your account. Reset and rediscover your

systems.

Issue 13

Issue: Installation fails while installing Dell Lifecycle Controller Integration for ConfigMgr version 1.3 on

Microsoft Windows 2008 32-bit SP2 with the User Account Controller (UAC) option turned on.

Resolution: Turn off UAC and reinstall Dell Lifecycle Controller Integration for ConfigMgr version 1.3.

Alternatively, you can install Dell Lifecycle Controller Integration for ConfigMgr using the Command Line

Interface (CLI). Before you do so, right-click the installer, select Properties, click on the Compatibility tab

and select the Run as Administrator option.

Issue 14

Issue: The Deploy option does not appear in an existing task sequence after uninstalling and reinstalling

Dell Lifecycle Controller Integration for ConfigMgr.

Resolution: Open the task sequence for editing, re-enable the Apply option, and click OK. The Deploy

option appears again.

To re-enable the Apply option:

1. Right-click the task sequence and select Edit.

2. Select Restart in Windows PE. In the Description section, type any character and delete it so the

change is not saved.

3. Click OK.

This re-enables the Apply option.

Issue 15

Issue: The System Viewer Utility does not display the latest RAID configuration.

Resolution: When you are viewing the RAID configuration for a system using the System Viewer Utility,

the information is cached. When you update the RAID configuration of the same system, you must close

the System Viewer Utility and re-open it to view the updated RAID configuration.

Issue 16

Issue: The Modular systems cannot use the hostname in the path to the CIFS share but monolithic

systems can use the hostname.