Setup Guide
4
Troubleshooting
Errors During Dell Provisioning Service (DPS) Installation on
System
When installing DPS on a system other than the site server, if you specify incorrect system name or user credentials for
accessing the site server, the information is not authenticated by the installer, and the installation is completed.
However, when DPS is trying to access the site server, failure to access the site server occurs. When such failure
occurs; from the DPS installation directory location, in the file import.log, check the log information for this error
message:
ERROR2011-10-14 03:01:02 - SCCMProxy::Connect()-Failed to connect - Error The
RPC server is unavailable. (Exception from HRESULT: 0x800706BA)at
Microsoft.ConfigurationManagement.ManagementProvider.WqlQueryEngine.WqlConnectio
nManager.Connect(String configMgrServerPath)
If the error message is present, then install DPS again and provide the correct system name.
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