Users Guide

Resolution

: When you are viewing the RAID configuration for a system using the System Viewer Utility, the information is

cached. When you update the RAID configuration of the same system, you must close the System Viewer Utility and re-

open it to view the updated RAID configuration.

Issue 17

Issue

: The Modular systems cannot use the hostname in the path to the CIFS share but monolithic systems can use the

hostname.

Resolution:

For Modular systems you must specify the IP address of the CIFS share.

Issue18

Issue:

When you are updating the systems with the latest firmware, if the Dell Update Packages (DUPS) take longer than

50 minutes to download over a WAN, then the update task may fail.

Resolution

: If you face this problem, then you must copy the repository that contains the updates to the local network of

the systems you are updating.

Issue 19

Issue:

If you have discovered systems with Dell Lifecycle Controller Integration for ConfigMgr version 1.0 or 1.1 and

updated the firmware after upgrading to version 1.2 or 1.3, then you must re-discover the systems if you change their

hostname during OS deployment.

Resolution:

Ensure that you upgrade Lifecycle Controller of the target systems to version 1.4 or later and upgrade

Integrated Dell Remote Access Controller on the target systems to version 1.5 or later for monolithic systems and

version 3.02 or later for modular systems.

Issue 20

Issue: When you are importing the backup image for a system or a collection, and you specify an invalid backup file

passphrase, the following error is displayed on the Task Viewer:

Backup File passphrase is invalid. Host system has shut

down due to invalid passphrase. Specify a valid passphrase and rerun the task

Resolution:

To resolve this issue, restart the workflow to import the backup image and re-submit the task to the Task

Viewer. For more information, see Importing the System Profile.

Issue 21

Issue:

When the Backup or Restore operations are in progress for a collection, you cannot view the Lifecycle Controller

Logs for the collection. The cause for this is that the Lifecycle Controller is busy running the Backup or Restore tasks

that are running.

Resolution: To view the Lifecycle Controller Logs, click Refresh on the Lifecycle Controller Logs screen after the Backup

or Restore tasks are complete.

Issue 22

Issue: When you continuously add Lifecycle Controller Logs, or one or more of the components continuously create log

entries, you may not view the Lifecycle Controller Logs for the collection.

Resolution: To view the Lifecycle Controller Logs, click Refresh on the Lifecycle Controller Logs screen after waiting for

a short period.