Owner's Manual

Troubleshooting 113
Resolution : When you are viewing the RAID configuration for a system
using the
System Viewer utility, the information is cached. When you
update the RAID configuration of the same system, you must close the
System Viewer utility and re-open it to view the updated
RAID configuration.
•
Issue : The Modular systems cannot use the hostname in the path to the
CIFS share but monolithic systems can use the hostname.
Resolution: For Modular systems you must specify the IP address of
the CIFS share.
•
Issue: When you are updating the systems with the latest firmware, if the
Dell Update Packages (DUPS) take longer than 50 minutes to download
over a WAN, then the update task may fail.
Resolution : If you face this problem, then you must copy the repository
that contains the updates to the local network of the systems
you are updating.
•
Issue: If you have discovered systems with DLCI for ConfigMgr version
1.0 or 1.1 and updated the firmware after upgrading to version 1.2 or 1.3,
then you must re-discover the systems if you change their hostname
during OS deployment.
Resolution: Ensure that you upgrade Lifecycle Controller of the target
systems to version 1.4 or later and upgrade iDRAC on the target systems
to version 1.5 or later for monolithic systems and version 3.02 or later for
modular systems.
• Issue: When you are importing the backup image for a system or a
collection, and you specify an invalid backup file passphrase, the following
error is displayed on the
Task Viewer : Backup File passphrase is
invalid. Host system has shut down due to invalid
passphrase. Specify a valid passphrase and rerun
the task
.
Resolution: To resolve this issue, restart the workflow to import the backup
image and re-submit the task to the
Task Viewer . For more information,
see Importing The System Profile.
DLCI_UserGuide.book Page 113 Friday, October 12, 2012 7:16 PM