Owner's Manual

Troubleshooting 109
Resolution : For more information, see the Dell Lifecycle Controller 2
Version 1.00.00 User’s Guide
available at support.dell.com/manuals .
• Upgrading the target system from Lifecycle Controller version 1.3 or 1.4 to
Lifecycle Controller version 2.0.
Resolution : Export the Lifecycle Controller logs, run an Lifecycle
Controller wipe through Unified Server Configurator, reinstall Unified
Server Configurator, and re-generate the Lifecycle Controller Logs.
Issues And Resolutions
• Issue : When you deploy an operating system on a target system with
iDRAC configured in a shared network mode, the Windows PE
environment may fail to startup on the network drivers, causing the
system to restart before reaching the task sequence.
Resolution: This is because the network does not assign IP addresses
fast enough. To avoid this issue, ensure that you enable
Spanning Tree
and Fast Link on the network switch.
•
Issue : If the Lifecycle Controller of a system is in use, the system is not
discovered.
Resolution : If a system does not show up in a collection, verify whether
the log file contains the following error message:
Lifecycle
Controller in use.
If it contains the error message:
a Ensure that the system is not in Power On Self Test (POST) state.
A system is in POST state after it is powered on and until it boots
to an operating system through any media.
b Power off the system and wait for ten minutes for it to show up
in the collection.
•
Issue : The Create Lifecycle Controller Boot Media option may fail if you
have not specified local folder locations for the source and
destination folders.
Resolution : Ensure that the source and destination paths used are local
paths. For example,
C:\ <folder name> .
•
Issue : If the iDRAC version is older than the supported versions in any of
the target systems, the
Boot to vFlash option in the Deploy Operating
Systems workflow may fail.
DLCI_UserGuide.book Page 109 Friday, October 12, 2012 7:16 PM