Users Guide

Table Of Contents
Importing server profile job gets timed out after two
hours
After submitting the import server profile job in the appliance, it may get timed out after two hours.
As a workaround, perform the following steps:
1. Press F2 and enter BIOS Settings.
2. Click System Setup and select Miscellaneous Settings.
3. Disable F1/F2 Prompt on Error.
After performing the following steps, schedule the export server profile job and use the same to complete the import server
profile job successfully.
Hypervisor deployment failure
Hypervisor deployment is failing and the activity log displays the following error: Error New-SCVMHost failed with
following error : An out of band operation (SMASH) for the BMC <IP ADDRESS> failed on IDRAC
IP : <IP ADDRESS>.
This error may occur due to either of these reasons:
Dell Lifecycle Controllers state is bad.
As resolution, log in to iDRAC user interface and reset Lifecycle Controller.
After resetting Lifecycle Controller, if you still face the problem try the following alternative.
The anti-virus or firewall may restrict the successful run of the WINRM command.
See the following KB article for workaround: support.microsoft.com/kb/961804.
Hypervisor deployment failure due to driver files
retained in library share
Hypervisor deployment is failing and the activity log displays the following error:
Error: Error while applying Hypervisor Profile to host <IP Address>. Failed with error :
For input string: ""
Information: Successfully deleted drivers from library share sttig.tejasqa.com for <server
uuid>
Error: Deleting staging share (drivers) for <server uuid> failed.
These errors may occur due to exception output by the VMM command-let GET-SCJOB status and driver files are retained
in the library share. Before you retry or do another hypervisor deployment you must remove these files from the library share.
To remove files from library share:
1. From SCVMM Console, select Library > Library Servers and then select the Integration Gateway server that was added as
the library server.
2. In the library server, select and delete the library share.
3. After the library share is deleted, connect to the Integration Gateway share using \\<Integration Gateway
server>\LCDriver\.
4. Delete the folder that contains the driver files.
Now, you can deploy operating systems.
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Troubleshooting