Users Guide

Table Of Contents
Duplicate VRTX chassis group gets created
When modular servers that were previously in another chassis are added to a VRTX chassis and discovered, the modular servers
carry previous chassis service tag information and create a duplicate VRTX chassis group in the appliance.
To resolve, do the following:
1. Remove a modular server from one chassis, and add it in another chassis. For more information, see Server modules section
in Dell PowerEdge VRTX Enclosure Owner's Manual.
2. Configure CMC. For more information, see Installing and Setting Up CMC in Chassis Management Controller Version 2.1 for
Dell PowerEdge VRTX User's Guide, available at dell.com/support /home.
After you do the preceding tasks, if there are duplicate chassis group entries, then as a workaround, do the following:
1. Enable CSIOR and reset iDRAC on the newly added modular server.
2. Manually delete all the servers in the VRTX chassis group, and then rediscover the servers.
Exporting configuration profile of another server after
IP address is changed
After an Export Server Profile job on a server is scheduled, if the IP address of this server is assigned to another server, then
the appliance exports the server profile of this new server.
As a workaround, cancel the Export Server Profile job, rediscover the server whose IP address has changed, and then
schedule the Export Server Profile job on this server.
Failure applying RAID configuration
Applying a hardware profile with RAID configuration may fail with the following error messages: Error An unknown
exception has occurred and has been logged in the extended logs.
Error RAID configuration failed with error: An unknown exception has occurred and has been
logged in the extended logs. <iDRAC IP address>
Error 0_EX_MSG
As a workaround, do a Power Cycle System for the server and reapply the hardware configuration.
Failure of creation of update source
When the Domain Name System (DNS) network configuration of the appliance is changed, creation of HTTP or FTP type of
update source fails.
As a workaround, restart the appliance, and then create the update source of type HTTP or FTP.
Failure of firmware update because of job queue being
full
Firmware update jobs submitted from the appliance to iDRAC fail, and the appliance main log displays the following error:
JobQueue Exceeds the size limit. Delete unwanted JobID(s).
As a workaround, manually delete the completed jobs in iDRAC, and retry the firmware update job. For more information on
deleting jobs in iDRAC, see iDRAC documentation at dell.com/support/home.
Troubleshooting
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